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How to Turn a Device Off?

Remote management capabilities are always a must-have for enterprises that deploy mobile endpoints to their workforce. In some instances, organizations may find it necessary to remotely turn off their managed devices. It can act as a defense mechanism if a device is reported as lost or stolen (provided that the device password has not been compromised). The devices are also powered off during inactive hours to conserve battery life or for carrying out maintenance activities, for instance, system updates.

With the powerful remote management solution Hexnode UEM, admins can execute remote turn off command from a single centralized MDM console. You can power off your Android, iOS, macOS or Linux devices using remote actions. Note that any work the user is on will be lost as no prompts are displayed to the user to turn the device off.

Pre-requisites:

Notes:


This feature is supported on

Turn Off a Device using Hexnode UEM

Turn a single device off

  1. Login to your Hexnode portal.
  2. From Manage tab, select the devices to be turned off.
  3. Select Power Off Device from Actions.
  4. In the confirmation dialog, click Power Off.

Power off devices in bulk

  1. Navigate to Manage > Devices.
  2. Check the required devices you need to turn off.
  3. Select Power Off Device from Actions.
  4. Click on Power Off in the confirmation dialog.

In Linux devices, the confirmation dialog includes an option to select Force shut down. When selected, all running processes on the device will be immediately terminated, and the device will be forced to shut down.

Force shut down option in Linux devices.

The Power Off action can be cancelled from the Action History tab in the Hexnode UEM portal if the action is not yet received by the device. Once cancelled, the action status will be marked as Cancelled.
turn off the power on devices enrolled in Hexnode MDM

What happens on the device?

The devices will be turned off instantly when a network connection is made between the Hexnode UEM server and the device.

Note:


Macs and Linux devices shutdown within 5 – 10 minutes after the action is applied.

  • Remote Actions