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iOS Subscribed Calendar Configuration
Subscribed calendars allow organizations to push public or private calendar feeds (such as holiday lists, project schedules, or event timelines) to iOS devices. These calendars are typically “Read-Only,” meaning users can view the events but cannot edit or delete them; all updates are controlled by the calendar provider.
1. Configuration Workflow
To sync a subscribed calendar to iOS devices:
- Log in to the Hexnode UEM portal.
- Navigate to Policies > New Policy > Create a fully custom policy > iOS > Accounts > Calendar and click Configure.
2. Technical Parameter Breakdown
| Setting | Technical Description |
| Account Description | A unique name used to identify the calendar on the device (e.g., “Company Holidays”). |
| Principal URL | The server URL for the subscribed calendar (e.g., a .ics link). |
| Username | The username required for server authentication. Supports wildcards %email% and %alternateemail%. |
| Password | The password associated with the calendar account’s username. |
| Use SSL | (Recommended) Turning this on establishes an encrypted connection between the iOS device and the calendar server. |
3. Policy Deployment
- Navigate to Policy Targets in the Hexnode portal.
- Select the desired Devices, Users, or Groups.
- Click Save.
4. What Happens at the Device End?
Once the policy is successfully associated and deployed:
- Calendar Integration: The account is automatically added to the native Calendar app.
- Verification: Administrators or users can verify the setup by navigating to Settings > Calendar > Accounts.
- UEM Details: The account also appears under Settings > General > Device Management > Hexnode UEM > Accounts.
- Read-Only Access: All entries from the subscribed feed appear alongside personal events but are restricted from being modified by the user.
5. Troubleshooting & FAQs
Frequently Asked Questions (FAQs)
- Can users delete a subscribed calendar?
If the calendar was pushed via a non-removable MDM profile, the user cannot delete the account manually. If the MDM profile is removed, the calendar is automatically deleted.
- Can multiple calendars be pushed?
Yes. You can configure multiple calendar payloads within a single policy or across multiple policies to sync different feeds.
- Does this work with Google or Outlook calendars?
While you can use the public
.icslinks from those services, it is generally better to use the specific Google Accounts or Exchange ActiveSync policies if you require two-way synchronization (read/write access).
Troubleshooting
- Calendar Not Syncing: Verify the Principal URL is correct and accessible over the internet or corporate network.
- Authentication Prompts: If the device repeatedly asks for a password, ensure the Username and Password provided in the portal are accurate for the specific calendar server.
- SSL Errors: If the calendar server does not support SSL, ensure the Use SSL option is disabled, though this is less secure.
