How to Rename a Device or Set Friendly Name?

If your organization is enrolling a large number of devices, it is hard to identify a particular device from the list of enrolled devices without a distinct name. With Hexnode UEM, you can either rename a device or set a friendly name from the console. Renaming a device replaces the device’s name on the portal as well as on the device. On the other hand, the Set friendly name feature allows the admin to change the device name on the portal as well as on the Hexnode UEM app installed on the device but this will not change the actual device name.

Renaming a Device

Renaming a device allows the admin to replace the name of the device. The newly added device name reflects on the UEM management console as well as on the device settings.

1. On your Hexnode UEM console, go to Manage tab.
2. Click on the device name, this will take you to the Device Summary page.
3. Click on Actions and select Rename Device from the menu.
4. Type in a name.
5. Uncheck Append Number.
6. If you want to set/update the friendly name to match the device name, check Update Friendly Name option.
7. Click Execute.

The following image illustrates the change on the portal after renaming:

On the device-end, the device name is modified once the rename action is successfully executed.

1. Go to the “Manage” tab.
2. Select the devices which need to be renamed or select all devices to rename all the enrolled devices.
3. Select “Rename Device” from “Actions”.
4. Provide a name.
   • Uncheck Append Number to name them all the same.
   • Check Append Number and set a starting number if you want to name the devices differently. For example, if the name is set as “Corporate iPad” and starting number as 5, then the first device will take the name “Corporate iPad-5”, the second device “Corporate iPad-6” and so on. If Append Number is unchecked, all the devices will be named as “Corporate iPad”.
5. Click Execute.

The following image illustrates the change on the portal after renaming in bulk:

On the device-end, the device name is modified once the rename action is successfully executed.

Setting a Friendly Name on Hexnode UEM

A friendly name is the name of the device that appears on Hexnode UEM console as well as Hexnode UEM app. The actual name of the device is not changed by this action. To set a friendly name,

For a single device

1. From your Hexnode UEM console, navigate to “Manage” tab.
2. Click on the device name, this will take you to the Device Summary page.
3. Click on “Actions” > “Set Friendly Name”.
4. Enter a device name and click Save.

For a few devices – Collective Name

The admin can set the same name for all the selected devices and append numbers to the name to differentiate between each device in the UEM management console.

1. Go to “Manage”, select the desired devices.
2. Click on “Actions” > Set Friendly Name > Set Collective Name.
3. Enter a device name.
4. Check the Append Number option.
5. Choose a starting number.
6. Click on Proceed.
7. Enter the number of selected devices.
8. Click Rename Devices > OK.

For a few devices – Distinctive Names

To set different friendly names for each of the selected devices,

1. Go to “Manage”, select the desired devices.
2. Click on “Actions” > Set Friendly Name > Set Distinctive Name.
3. Enter the desired friendly name individually for each of the devices.
4. Click on Proceed.
5. Enter the number of selected devices.
6. Click Rename Devices > OK.