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Network Ports used by Hexnode UEM
This article explains the network ports used for connections with Hexnode or for integrating third-party services.
A port is a specific location through which information flows between various computers or networks. Hexnode uses several ports for enrolling and managing Android, Apple, and Windows devices. Make sure to keep these ports open for a full MDM feature implementation.
Following is the list of several ports needed for establishing connectivity between the various servers and components in Hexnode UEM.
Ports for Android devices
Communications for enrolling and managing Android devices use HTTPS on TCP 443. Hexnode uses standard FCM ports and services (Ports 5228, 5229, and 5230). The port 1883 (outbound) can be used for devices without FCM.
Port Number | Inbound/Outbound | Source | Destination | Description |
---|---|---|---|---|
8998 | Outbound | AD Agent | Hexnode Cloud (i.e., Provide your portal name) | AD Agent Service |
443 | Bidirectional | Android Devices |
|
Samsung Knox Enrollment |
443 | Bidirectional | Android Device | www.googleapis.com | Zero-touch Enrollment |
443 | Bidirectional | Android Device |
|
App Management |
443 | Bidirectional | Hexnode Cloud (i.e., Provide your portal name) | Devices | HTTPS port used for secure and encrypted communication between Hexnode server and devices |
443 | Bidirectional | Devices |
|
HTTPS port used for file, app management. |
443 | Bidirectional | Devices |
|
HTTPS port used for Office365 Login. |
5228, 5229, 5230 | Bidirectional | Android Devices | Internet | Receive push notifications via Firebase Cloud Messaging (FCM) |
3478 (TCP and UDP), 5349 (TCP) | Bidirectional | Android Devices |
|
Simple Traversal of UDP Through NAT (STUN) port for Remote View support, STUN over TLS for Remote View support. |
443 | Bidirectional | Android Devices | remoteview.hexnodemdm. com |
Remote View Server |
Ports for Apple devices
Communications for enrolling and managing devices use HTTPS on TCP 443. Hexnode uses standard ports (TCP 2195 – outbound) to communicate with APNs (host address is gateway.push.apple.com). If the Apple devices are connected to the internet through Wi-Fi and fail to receive APNs notifications, there are chances that the firewall in your network blocks the outbound port 5223. Make sure that this port remains open to TCP traffic for notifications to work.
Port Number | Inbound/Outbound | Source | Destination | Description |
---|---|---|---|---|
8998 | Outbound | AD Agent | Hexnode Cloud (i.e., Provide your portal name) | AD Agent Service |
443 | Bidirectional | Apple Devices | mesu.apple.com | HTTPS port used for secure and encrypted communication between Hexnode server and Apple devices. |
443 | Bidirectional | Hexnode Cloud (i.e., Provide your portal name) | Devices | HTTPS port used for secure and encrypted communication between Hexnode server and devices |
443 | Bidirectional | Devices |
|
HTTPS port used for file, app management. |
443 | Bidirectional | Devices |
|
HTTPS port used for Office365 Login. |
3478 (TCP and UDP), 5349 (TCP) | Bidirectional | iOS Devices |
|
Simple Traversal of UDP Through NAT (STUN) port for Remote View support, STUN over TLS for Remote View support. |
443 | Bidirectional | iOS Devices | remoteview.hexnodemdm. com |
Remote View Server |
5223 | Inbound | Apple Devices | 17.0.0.0/8 | Apple Push Notification service (APNs) for Apple devices. |
Ports for Windows devices
TCP port 443 is used in the case of the Windows Notification Service.
Port Number | Inbound/Outbound | Source | Destination | Description |
---|---|---|---|---|
8998 | Outbound | AD Agent | Hexnode Cloud (i.e., Provide your portal name) | AD Agent Service |
443 | Bidirectional | Windows Devices |
|
HTTPS port used for secure and encrypted communication between Hexnode server and Windows devices. |
443 | Bidirectional | Hexnode Cloud (i.e., Provide your portal name) | Devices | HTTPS port used for secure and encrypted communication between Hexnode server and devices |
443 | Bidirectional | Devices |
|
HTTPS port used for file, app management. |
443 | Bidirectional | Devices |
|
HTTPS port used for Office365 Login. |