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Manage Device Reports in Hexnode UEM

Device reports provide admins with a comprehensive record of managed devices. They are generated based on device information, allowing you to have a quick and in-depth understanding of your device fleet. For example, you can generate a report of devices missing required apps, filtering them based on device inactivity, device type, ownership, and device groups.

The report can also include various information about the user, such as the username, phone number, email address, domain, and other relevant details. With Hexnode, you can conveniently export reports as PDF or CSV files anytime, ensuring that you have access to real-time data when you need it.

Device Reports

Hexnode UEM provides you with different types of device reports; these are listed below. You can fetch device reports under the Reports tab. We have a variety of filters and data fields available for you to choose from:

Data fields typically represent the various attributes or characteristics of the devices being managed. They provide administrators with a comprehensive view of their device inventory, enabling them to make informed decisions and take appropriate actions to optimize device performance, security, and compliance.

Available data columns:

Device Reports data columns

Data columns	Description
Device Name (Mandatory field)	The name of the device.
Device Group	List of all device groups associated with the device.
Device Model	Specific model of the device.
Ownership	Shows if the device is Corporate or Personal.
Platform	The operating system of the device.
OS Version	Current operating system version of the device.
Manufacturer	The manufacturer of the device (e.g., Apple, Samsung).
Supervision	Supervision status for iOS, macOS, and Apple TV devices.
Apple DEP	Indicates whether the device is enrolled via Apple Device Enrollment Program (DEP).
Device ID	Device ID assigned by the portal.
Battery Level	Current battery level of the device.
Department	Department associated with the device.
Asset Tag	Custom label assigned to a device for identification.
Device Notes	Custom description added to a device.
UDID	Unique Device Identifier used to map devices enrolled in UEM.
MEID	Mobile Equipment Identifier (a unique 14-digit number) for identifying a physical mobile device.
Serial Number	The serial number of the device.
Enterprise Management Type	Enrollment type of device, specific to Android devices (e.g., Generic, Android Enterprise).
Encryption Status	Displays whether the device is encrypted or not.
Bootstrap Token	Token used for securely starting up a macOS device in a supervised environment.
FileVault Personal Recovery Key	Displays the recovery key of a macOS device, if escrowed.
TPM Version	The version of the Trusted Platform Module (TPM) on the device.
BitLocker Policy Compliance	Indicates whether the device complies with BitLocker encryption policy settings.
Enrolled Time	Date and time when the device was enrolled.
Disenrolled Time	Date and time when the device was disenrolled.
Last checked-in Time	Date and time of the last check-in from the device.
Available Internal Storage	Amount of available internal storage on the device.
Used Internal Storage	Amount of internal storage currently used on the device.
Total Internal Storage	Total internal storage capacity of the device.
Installed RAM	Amount of RAM installed on the device.
Processor Name	Name of the device’s processor.
OS Name	Name of the operating system installed on the device.
Device Type	Type of device (e.g., smartphone, tablet, PC, etc.).
Device Configuration	Configuration profile or settings applied to the device.
Rapid Security Response	Status of Apple’s Rapid Security Response on iOS devices for quick security updates.
UEM Profile Password	Password used to remove the UEM profile on a macOS device.
Agent Type	Type of agent installed on Android devices (e.g., General Android, Samsung Knox).
License Activation Date	Date on which the Hexnode license was activated on the device.
Enrollment Type	The method used to enroll the device (e.g., manual, Apple DEP, Zero-touch).
Username	The username of the user associated with the device.
Email	The primary email address of the user associated with the device.
Alternate Email	Alternate email address associated with the user.
Domain Name	Domain name associated with the user account or device.
User Type	Type of user (e.g., AD, Microsoft Entra ID, Google Workspace, local).
sAMAccountName	Security Account Manager (SAM) account name associated with the user in Active Directory.
Title (AD)	Job title of the user as listed in Active Directory.
Department (AD)	Department of the user as listed in Active Directory.
Office Location (AD)	Office location of the user as listed in Active Directory.
User Group	Group to which the user belongs.
Phone Number SIM 1	Phone number associated with SIM card 1.
IMEI SIM 1	IMEI number associated with SIM card 1.
Current Carrier Network SIM 1	Wireless carrier network for SIM card 1.
ICCID SIM 1	ICCID number associated with SIM card 1.
Phone Number SIM 2	Phone number associated with SIM card 2.
IMEI SIM 2	IMEI number associated with SIM card 2.
Current Carrier Network SIM 2	Wireless carrier network for SIM card 2.
ICCID SIM 2	ICCID number associated with SIM card 2.
IMSI	International Mobile Subscriber Identity associated with the device’s SIM card.
SIM Carrier Network	Carrier network associated with the SIM card in the device.
Subscriber Carrier Network (iOS)	The cellular carrier network to which the iOS device’s subscriber belongs.
Roaming Enabled	Indicates if the device has roaming enabled.
International Data Roaming	Status of international data roaming on the device.
Home Carrier	The device’s home carrier network.
Home Country	Country of the device’s home carrier network.
Last Connection Date	Date of the device’s last network connection.
Wi-Fi IP Address	IP address of the Wi-Fi network the device is connected to.
Ethernet IP Address	IP address of the Ethernet network the device is connected to.
Personal Hotspot	Indicates if the device’s personal hotspot feature is enabled.
Bluetooth MAC Address	MAC address of the device’s Bluetooth interface.
Ethernet MAC Address	MAC address of the device’s Ethernet interface.
Wi-Fi MAC Address	MAC address of the device’s Wi-Fi interface.
Wi-Fi SSID	SSID (Service Set Identifier) of the Wi-Fi network the device is connected to.
Current MCC	Mobile Country Code of the current network the device is connected to.
Current MNC	Mobile Network Code of the current network the device is connected to.
Subscriber MCC	Mobile Country Code of the subscriber’s carrier network.
Subscriber MNC	Mobile Network Code of the subscriber’s carrier network.
Activity Status	Displays whether the device is Active or Inactive.
Enrollment Status	Shows the current enrollment status of the device (e.g., enrolled, disenrolled).
Compliance Status	Indicates whether the device is compliant or non-compliant with policies.
Application Compliance Status	Compliance status based on the applications installed on the device.
Password Compliance Status	Compliance status based on the device’s password settings.
Geofence Compliance Status	Compliance status based on the device’s location in relation to geofencing policies.
Kiosk Mode	Indicates if the device is in kiosk mode.
Lost Mode	Status of whether the device is in lost mode.
Jailbroken	Indicates if the device has been jailbroken.
Rooted	Indicates if the device has been rooted.
MDM Profile	Indicates if the MDM profile is installed on the device.
Root Access	Status of whether the device has root access.
No. of Blocklisted Apps	Number of blocklisted apps on the device.
No. of Missing Apps	Number of required apps missing on the device.

Available filters:

Ownership: Corporate or Personal.
Enrollment Status: Disenrollment Pending, Disenrolled, Pre-approved, User deleted, or Enrolled.
Activity status: Active or Inactive.
Device type: Laptop, PC, Smartphone, Smart TV or Tablet.
Platform: Android, Windows, iOS, macOS, or Apple TV.
Group Type: Custom device group or Dynamic device group.
Devices In School: One-to-One or Shared.

To generate a new Device Report,

Login to your Hexnode UEM portal.
Navigate to the Reports > Built-in Reports > Device.
You will find different types of device reports to choose from.

All Devices

Fetch a complete list of all the devices in Hexnode that are enrolled, pre-approved, user-deleted, or disenrollment-initiated.

Filters:

Enrollment Status
Device Inactivity
Type
Ownership
Platform
Device Groups
Devices In School

Disenrollment pending devices

Fetch a list of all devices to be disenrolled from the Hexnode console, but the ‘Disenrolled’ action has not yet reached the device.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Enrolled devices

List of all devices that are currently enrolled with Hexnode.

Filters:

Device Inactivity
Type
Ownership
Platform
Device Groups

Non-compliant devices

List of all devices that do not meet the compliance requirements.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Inactive devices

Generate a report of those devices that have device status marked as ‘Inactive’ based on Inactivity Settings.

Filters:

Type
Ownership
Device Groups

Password protected devices

List of all devices that have been password protected. Includes devices with password policy applied and devices with already set passwords.

Note:

Displays the list of password-protected devices, excluding Windows, macOS devices, and devices running Android versions below 6.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Non-encrypted devices

List of all devices that have not been encrypted. Includes all devices on which data encryption is not enabled.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Compliant devices

List of all devices that meet all the compliance requirements set under Compliance Settings in the Admin tab within General Settings.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Smartphones

List of all smartphones enrolled with Hexnode.

Filters:

Device Inactivity
Ownership
Device Groups

Tablets

List of all tablets enrolled with Hexnode.

Filters:

Device Inactivity
Ownership
Device Groups

Personal devices

List of all devices with Ownership set as Personal during enrolment.

Filters:

Device Inactivity
Type

Corporate devices

List of all corporate-owned devices enrolled with Hexnode.

Filters:

Device Inactivity
Type
Device Groups

Devices missing required apps

A list of all devices on which the apps associated with the ‘Required Apps’ policy are absent i.e., apps have not been installed on the device or were uninstalled by the users.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Devices with blocklisted apps

List of all devices containing blocklisted apps.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Camera disabled devices

List of all devices that have camera disabled in them.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Recently Enrolled devices

List of all devices that have been enrolled recently.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Policy free devices

List of all devices that are not associated with any policy.

Filters:

Device Inactivity
Ownership

Active devices

This report fetches a list of all active devices enrolled in the portal. These are devices that responds to a device scan within the specified number of days, hours, or minutes provided in Admin > General Settings > Inactivity Settings.

Filters:

Type
Ownership
Device Groups

Kiosk active devices

Lists all the devices that are currently locked down into kiosk mode.

Filters:

Device Inactivity
Ownership
Device Groups

Kiosk enabled devices

Lists all devices that have been assigned a kiosk policy but are not currently in kiosk mode. For example, a device that was inactive when the kiosk policy was applied to it.

Filters:

Device Inactivity
Ownership
Device Groups

Kiosk exited devices

List of all devices which have exited from the kiosk lockdown mode. This includes devices with kiosk policy removed and kiosk mode exited on the device by a user.

Filters:

Device Inactivity
Ownership
Device Groups

Disenrolled devices

List of all devices disenrolled from the portal.

Filters:

Type
Ownership
Device Groups

Devices With Agent Installed

List of all devices that have the Hexnode Agent application installed on them. This report features an additional data field indicating the installed version of the Hexnode Agent app on the devices:

Agent Version

Filters:

Device Inactivity
Ownership
Platform
Device Groups

Lost mode enabled devices

List of all devices that have lost mode enabled on them.
Filters:

Device Inactivity
Type
Ownership
Platform
Device Groups
Devices In School

4. Select the necessary device report.

5. To customize your report, use the available filters to separate devices and select the necessary information about each device using specific device attributes.

6. Once you’ve filtered and selected the desired device attributes, you can export the report in either PDF or CSV format using the Export action.

Example of a compliance report generated

Administrators can set up the Schedule Report functionality to automatically distribute reports to specific users at the specified time. With Device Reports, admins can optimize their inventory management process and always be on top of their status in real-time.

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