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Installation of apps in different Devices
Hexnode UEM delivers the optimal application management solution to distribute apps to Android, iOS, macOS, Windows and Apple TV. It also lets administrators deploy and install applications with zero user intervention (silently) on supported devices. Other devices will prompt the end-user to initiate the app installation.
The table below explains how apps are installed on different platforms:
1. Android
| App | LG GATE, Samsung Knox, Kyocera Devices | Standard Android Devices | ROM Enrolled devices with platform signed MDM Agent | ROM Enrolled devices without platform signed MDM Agent |
|---|---|---|---|---|
| Enterprise App | The app is silently installed in the background.
Note: Enterprise app is deployed only inside an organization and hence will be unavailable in Google Play. |
A popup appears on the Hexnode MDM app that will prompt the user to install the app. | Enterprise apps are silently installed. | The enterprise app installs silently on the devices. |
| Store App | A popup is shown on the Hexnode MDM app that prompts the user to install the application. The user will then be re-directed to the Play Store to install the app. | A popup is shown on the Hexnode MDM app that prompts the user to install the application. The user will then be re-directed to the Play Store to install the app. | Users will be prompted to install the application from the Play Store. | Users will be prompted to install the application from the Play Store. |
| Web App | Web Apps can only be set up when the device is set to kiosk mode. | Web Apps can only be set up when the device is set to kiosk mode. | Web Apps can only be set up when the device is set to kiosk mode. | Web Apps can only be set up when the device is set to kiosk mode. |
| System Apps | System apps can be silently updated if these apps are available on the Play Store. For silently updating these apps, their compatible APK files must be available and should be deployed as enterprise apps from the MDM console. | Cannot install/update system apps. | System apps can be silently updated if these apps are available on the Play Store. For silently updating these apps, their compatible APK files must be available and should be deployed as enterprise apps from the MDM console. | System apps can be silently updated if these apps are available on the Play Store. For silently updating these apps, their compatible APK files must be available and should be deployed as enterprise apps from the MDM console. |
2. Android Enterprise
| App | Standard Android devices enrolled as Device Owner | Standard Android devices enrolled as Profile Owner | LG GATE, Samsung Knox, Kyocera devices enrolled as Device Owner | LG GATE, Samsung Knox, Kyocera devices enrolled as Profile Owner |
|---|---|---|---|---|
| Enterprise App | Apps uploaded as an APK file in the Hexnode app repository will install silently on devices with the latest version of the Hexnode for Work app. | Users are prompted to install the enterprise application. | Enteprise apps uploaded in the Hexnode app repository will install silently on devices with the latest version of the Hexnode for Work app. | Users are prompted to install the enterprise application. |
| Store App | The app installs silently in the background. | The app installs silently in the background. | The app installs silently in the background. | The app installs silently in the background. |
| Web App | Can only be implemented using the kiosk mode. | Kiosk mode is not available for Profile Owner enrollments. | Can be set up using the kiosk mode. | Kiosk mode is not available for Profile Owner enrollments. |
| System Apps | System apps can only be updated using Hexnode. The apps can be silently updated by either deploying their compatible APK files as enterprise apps or deploying them as store apps from the Hexnode portal. | Can update system apps available in the work container only if such app updates are available in the Play Store. Deploying these apps as store apps will silently update them on the devices. If their compatible APK files are available, deploying them as enterprise apps will prompt the end-user to install the update. | System apps can only be updated using Hexnode. The apps can be silently updated by either deploying their compatible APK files as enterprise apps or deploying them as store apps from the portal. | Can update system apps available in the work container only if such app updates are available in the Play Store. Deploying these apps as store apps will silently update them on the devices. If their compatible APK files are available, deploying them as enterprise apps will prompt the end-user to install the update. |
| Managed Google Apps | Silent installation | Silent installation | Silent installation | Silent installation |
3. Apple Devices (iOS and macOS)
| App | iOS Supervised | iOS Unsupervised | iOS User enrolled | Mac |
|---|---|---|---|---|
| Enterprise App | The app silently installs in the background. | The device receives a notification to install the app. | Users will be prompted to start the installation of enterprise apps. | Enterprise apps are installed silently. |
| Store App | The app silently installs in the background.
Note: The user would be asked to log in to their iTunes account for the very first time. |
A notification is sent to the user to install the application. The user’s iTunes account would not be charged for the same. | Store apps are not supported on user enrolled devices. | A Mac cannot install store apps via MDM. |
| Web App | Web apps can be set up on kiosk modes. Alternately, a web clip can be added to the iOS device, which functions the same way as that of a web app but works without enabling kiosk mode. | Web apps are not supported on unsupervised devices. However, web clips can be added to such devices. | Web apps are not supported on user enrolled devices. | You cannot push a web app to a Mac. |
| VPP App | The app is installed silently in the background. | Users will be prompted to initiate the installation of VPP apps. | The app is installed silently. | The app is silently installed in the background. |
4. Windows devices
| App | Windows PC |
|---|---|
| Store App | The app installs silently in the background. |
| Enterprise App | Enterprise apps install silently on the devices. |
5. Apple TV
| App | Supervised Apple TV |
|---|---|
| Enterprise App | The app installs silently in the background. |
| VPP App | The app installs silently in the background. |
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