How to enroll Android devices in Android Enterprise using Google Workspace?

With the Android Enterprise program, you can enroll your devices either in device owner or profile owner mode. In the case of a corporate-owned device, it is recommended to enroll it in the device owner mode, whereas if your employees are using their personal devices, you can stick with the profile owner mode.

A device owner can be assigned only during the initial setup of the device. This means that if it’s a brand-new device, you can proceed with the initial setup, whereas if it’s a device already in use, you’ll have to wipe the device.

Unlike the device owner mode, you don’t have to reset the devices to their factory settings to enroll in profile owner mode. On enrolling the device, a separate work container is created on the device, which prevents the mixing up of personal and corporate data.

Enroll devices in Android Enterprise using Google Workspace

Before enrolling the devices, ensure whether the Android EMM is enabled or not.

1. Login to Google Admin Console.
2. Go to Devices > Mobile & endpoints > Settings > Setup > Third-party integrations.
3. You can either enable or disable the ‘Enable third party Android mobile management’ option.

If the option Enable third party Android mobile management is enforced

To enroll in Profile Owner mode

1. Go to Settings on the Android device and select Accounts (This option may vary depending on the type of device you are using).
2. Click on +Add account and select Google accounts.
3. Provide the username and password of your Google Workspace account.
4. Click on I agree.
5. A prompt to Install the Hexnode For Work app will be shown. Click on Install.
6. The app gets installed. Follow the on-screen instructions to setup the work profile.
7. Provide the portal name to which the device needs to be enrolled.
8. The device will now be enrolled.

To enroll in Device Owner mode

1. Reset the device to factory settings.
2. On the initial device setup screen, provide your Google Workspace account credentials when prompted to add a Google account.
3. A prompt to Install the Hexnode For Work app will be shown. Click on Install.
4. The app gets installed. Follow the on-screen instructions to setup the work profile.
5. Provide the portal name to which the device needs to be enrolled.
6. The device will now be enrolled.

If the option Enable third party Android mobile management is disabled

To enroll in Profile Owner mode

1. Download and install the Hexnode for Work app from Google Play Store.
2. Open the app and provide the portal name to which the device must be enrolled.
3. Click on Agree.
4. When the setup screen shows the Setup Work Profile, click on Continue.
5. Follow the on-screen instructions to create a work profile. The Hexnode for Work app may minimize during the process but will relaunch in seconds.
6. When the setup screen prompts to Configure your Google Workspace Email Account, click on Continue and provide your Google Workspace account username and password.
7. The device will now be enrolled.

To enroll in Device Owner mode

1. Enroll your device in Device Owner mode.
2. When the setup screen asks to Configure your Google Workspace Email Account, click on Continue and provide your Google Workspace account username and password.
3. The device will now be enrolled.

Troubleshooting tips

1. Common issues in Google Workspace integration
2. Issues on Android Enterprise devices enrolled via Google Workspace
3. Common issues in Android Enterprise