Category filter

How to configure Exchange ActiveSync on Android devices?

Configuring Exchange ActiveSync account synchronizes Mail, Calendar, Contacts, Reminder, and other accounts between the devices and the Exchange Server. It provides secure access to emails and attachments even when the device is not connected to the internet. Administrators can set up an ActiveSync account on Android devices from the UEM console for streamlining user access to the corporate mail account.

Notes:

This feature works only on Samsung Knox devices running Android version below 9 and Knox version below 3.2.1.

How to configure Exchange ActiveSync for Android?

To configure ActiveSync from the Hexnode MDM console,

Login to your Hexnode portal.
Navigate to Policies.
Select an existing policy or create a new one by clicking on New Policy.
From Android > Accounts, select Exchange ActiveSync and click on Configure.

You will have the following options to be configured.

Configure Exchange ActiveSync account on Android devices

Settings	Description
Account name	Any name that’ll allow you identify an ActiveSync setting later.
Exchange ActiveSync host	The hostname of the ActiveSync server.
Domain	Provide the domain name (optional) or the NetBIOS name of the user in this field. You can also use wildcards to push the policy to a large number of devices. The supported wildcards are %domain% %netbiosname%
User	Add the email address of the user in this field. This field supports the use of wildcards. The wildcards supported are %username% %userprincipalname% %email% Notes: The email ID of the user will be fetched from their enrollment information. If email ID is not provided as the parameter in the User field, the ActiveSync policy will not take effect.
Email address	The email address of the user to sync the messages with their device. The field supports the use of wildcards. The supported wildcards are %userprincipalname% %email%
Password	The password associated with the email address in the User field.
Sync schedule	Schedule the frequency to sync emails during peak time. The available values are Auto (default), Manual, 15 minutes, 30 minutes, 1 hour, 2 hours and 4 hours.
Past days of mail to sync	Choose the number of past days of email to sync on the device. It can take the values 1 day (Default), 3 days, 1 week, 2 weeks or 1 month.
Email signature	Set the default email signature to be displayed in the outgoing emails. This field supports the use of wildcards. The wildcards that are supported are %username% %email% %phonenumber%
Email retrieval size	Choose the email size limit. For mails exceeding this limit, only the headers will be downloaded. Entire message will be downloaded only on opening the message. It can take values 1KB, 2KB (Default), 5KB, 10KB, 20KB, 50KB or 100KB.
Peak days	Schedule the peak days on which sync should happen. Sync can be scheduled to occur on any day in a week.
Peak start time	Set the peak start time.
Peak end time	Set the peak end time.
Sync schedule off-peak	Schedule the frequency to sync emails during off-peak time. It can take values Automatic push, Never (Default), 5 minutes, 10 minutes, 15 minutes, 30 minutes, 1 hour, 4 hours or 12 hours.
Sync while roaming	Schedule the frequency to sync email while roaming. It can take the following values. Manual (Default) Use sync schedule settings – Select this option to use the above-configured sync schedule settings while roaming.
Sync contacts	Check this option to enable syncing contacts between the device and the email server. You can even sync the contacts from the Global Address List (GAL) and G Suite account.
Sync calendar	Check this option to enable syncing calendar between the device and the server.
Past days of calendar to sync	Choose the number of past days of calendar to sync on the device. It can take the values 2 weeks (Default), 1 month, 3 months, 6 months or All.