Create enrollment profile for Android Enterprise devices

This document helps you to create and configure Android Enterprise – Enrollment Profiles according to your requirements.

Hexnode UEM simplifies device management by enabling Android Enterprise enrollments through customized enrollment profiles. These enrollment profiles allow IT administrators to configure various device settings, app permissions, and device configurations for efficient onboarding. These pre-configured enrollment profiles help specify settings for organization to enroll their devices in Android Enterprise – device owner or Android Enterprise – Work Profile on Company-Owned Device (WP-C).

On the Hexnode UEM console,

1. Navigate to Enroll > Platform-Specific > Android > Android Enterprise > Enrollment Profiles.
2. Click on Create Profile to configure the enrollment profile according to your preference.
Note:


For the Pro and Enterprise subscription plans, creating new enrollment profiles and editing existing ones, except for the default profile, will be restricted.

General Settings

Settings	Description
Profile name	Enter a unique name for the profile. This is a required field.
Profile description	Provide a brief description about the profile.
Enterprise management type	Select the preferred management mode: Device Owner Work profile on company-owned device This is a required field.

Authentication mode

Authentication mode	Description
Use Global Authentication	Uses the authentication mode configured under Admin > Enrollment > Authentication Modes.
Enforce Authentication (Self Enrollment)	Users can enroll their devices using local credentials created by the admin or dedicated credentials from any integrated directory domains, such as Google Workspace account credentials.
No Authentication	Allows device enrollment without user authentication. Specify the user to whom the device will be assigned. Domain: Select the domain where the user resides. This can be Hexnode UEM’s local directory or any integrated directory domains. Default User: Choose the user in the selected domain to whom the devices will be assigned.

App configurations

When enrolling an Android device with Hexnode UEM, users must grant specific permissions to the Hexnode UEM app to ensure effective device management and security. If an app permission is set to Do not prompt, it will not appear during enrollment via Device Owner or Work Profile – Company-Owned (WP-C). However, if a permission is set to Mandatory, it will be displayed during enrollment, and the user must enable it to complete the process.

App Permissions	Description
Usage access	Enable monitoring of apps on the device to activate lockdown mode.
Draw over apps	Permit the app to overlay other apps on the device for activating lockdown mode.
Write system settings	Grant permission to adjust system settings such as brightness, screen orientation etc.
Notification access	Enable the app to notify users with important information via notifications.
Password token	Allow the app to remotely clear the device password using a password token.
Disable battery optimisation	Ensure uninterrupted background syncing by turning off battery optimisation.
App logs	Enable the collection of app logs for troubleshooting and monitoring.
Manage all files	Grant access to manage all files on the device.
Hexnode Assist/Remote View	Choose whether to automatically install the Hexnode Assist or Remote View app for remote screen viewing and controlling during enrollment or not.
Activate VPN	Allow the app to activate a VPN for secure network connections.
Broadcast Message	Enable this option to customize a broadcast message that will be displayed on the device after enrollment.

Note:

• Certain policies and actions may be ineffective if the necessary permissions are not granted to the Hexnode UEM app on the device.
• Options under App Configurations are supported only on Hexnode UEM’s Ultimate and Ultra subscription plans.
• Only Password token, Activate VPN, and Manage all files app permissions are supported on Work Profile on Company-Owned Device (WP-C) mode.

If the admin has configured certain permissions as Do not prompt and wish to grant them after enrollment, the user can do so directly from the Hexnode UEM app. To access the permissions, go to Navigation > Settings, tap the three-dot icon in the top right corner, and select Permissions. From there, you can enable the necessary permissions as needed.

Device Configurations

Device Configurations	Description
Enrolled device name	Choose the name that should autofill as the Device Name when the device is enrolled. Options include: Device Model IMSI ICCID IMEI Phone Number Device MAC Address Device Serial Number Device Manufacturer Enrolled User Username Enrolled User Domain Name Enrolled User Principal Name Enrolled User Email Personalized Device Name Device Name: Enter a custom name for the device. Wildcards are supported. Append number: Assign a sequential number to each enrolled device’s name by appending it to the end. For example: Devicename-1, Devicename-2, and so on. Starting number: Define the starting number for the appended sequence. Note: If the appended number already exists, it will automatically increment to the next available number, and the subsequent numbers will adjust accordingly.
Add to device groups	Select the device groups to which the enrolled device should be added.
Department	Specify the department the device belongs to.
Asset tag	Enter an asset tag to identify the device.
Device notes	Add any additional notes or information relevant to the device.

Note:


Options available under Device Configurations, such as Enrolled Device Name, Add to Device Groups, Asset Tag, and Device Notes, are supported only on Hexnode UEM’s Ultimate and Ultra subscription plans.


Wi-Fi Settings: You can either choose No Wi-Fi network configuration or Add Wi-Fi network configuration to QR Code. If Add Wi-Fi network configuration to QR Code option is chosen, specify the following parameters to add a Wi-Fi configuration to the QR Code:

Wi-Fi Settings	Description
SSID	Specify the identification name of the Wi-Fi network.
Connect to hidden network	Allow users to connect to a hidden Wi-Fi network, the one whose SSID is not broadcasting. By default, connecting to hidden networks is disabled.
Connect to hidden network	Allow users to connect to a hidden Wi-Fi network, the one whose SSID is not broadcasting. By default, connecting to hidden networks is disabled.
Security Type	Select the preferred Security Type. The available options are: None WEP Password: Enter the password of the Wi-Fi network. WPA/WPA2 Password: Enter the password of the Wi-Fi network 802.1x EAP Accepted EAP Method (Protocols): select an EAP method (protocol) from the following options PWD Identity: The username or identifier used to authenticate the user on the network. Password: A secret key used alongside the identity to securely authenticate the user.

Skip encryption: Enable this option to skip device encryption while enrolling the device. This option is enabled by default.

Enable system applications: Enable this option to allow system applications on the device. This option is also enabled by default.

Note:


If the Enable system applications option is not checked in the portal, then Okta authenticated Android Enterprise Device Owner enrollment will be disrupted with an error message: “No browsers detected! Install one to complete authentication to enroll in Hexnode”.


3. Click on Save to create the profile.

Deleting the Enrollment Profile

1. Select the profile(s) you want to delete.
2. Click the Delete button and confirm by clicking Yes.
3. Enter your password and click Confirm.

Cloning the Enrollment Profile

1. Select the profile you want to clone.
2. Click the Clone icon on the far-right side of the profile.
3. Modify the cloned profile if needed and click Save.

In the Enrollment Profiles sub-tab, access the QR code for a configured profile by clicking the QR icon on the far-right side. This QR code can be used to enroll the device in Hexnode UEM as per the enrollment profile’s configuration.