Update apps in guided access modeSolved

Participant
Discussion
3 years ago

Read somewhere that Hexnode can update apps even if the device is locked in kiosk. A couple of my supervised iOS devices have an enterprise app and are in guided access mode. Will I be able to update the app without removing it from guided access mode through Hexnode?

Replies (3)

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Hexnode Expert
3 years ago
Marked SolutionPending Review

Hello Tracy,

Thank you for reaching out to us. You can update the enterprise app even when the device is locked in guided access mode.

Cheers!!
Deborah Timothy
Hexnode UEM

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

Is guided access mode same as kiosk in iOS?

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Hexnode Expert
3 years ago
Marked SolutionPending Review

The kiosk is a feature provided by various UEMs to lock down your supervised iOS devices to a few apps. The device will exit from the kiosk only when the admin disables kiosk mode from the portal. Guided access mode is a feature in iOS devices to lock down your device to a single app. The user will be able to exit from the guided access mode from the device itself. Read more about guided access mode through our blog.

Cheers!!
Deborah Timothy
Hexnode UEM