Unable to wipe DEP enrolled IphoneSolved

Participant
Discussion
6 hours ago

Hello,

Recently, I’ve been unable to wipe iPhones (DEP enrolled). The Wipe action remains in the “pending” state.
This was working until recently, and I haven’t changed anything in the configuration that could cause this problem.

Do you have any idea about this problem ?

 

Thank’s for your help,

JC.

Replies (1)

Marked SolutionPending Review
Hexnode Expert
5 hours ago
Marked SolutionPending Review

Hi @jean-claude-lopez!

The issue has been raised with our development team, and they are actively working on a fix. We will update this thread as soon as the fix is released.

We appreciate your patience in the meantime!

Regards,
Ben Clarke
Hexnode UEM

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