Unable to upload files in Hexnode browserSolved

Participant
Discussion
3 years ago

Guys, I was trying to upload a file in the Hexnode browser and it wasn’t getting uploaded at all. When I clicked on the upload button after selecting the file, nothing was happening. It was not getting uploaded nor was the upload button working. Please check and update here if someone knows this case.

Replies (4)

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

Maybe you can try updating the Hexnode browser to the latest version and try again cus its working perfectly fine for me

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Participant
3 years ago
Marked SolutionPending Review

Actually I havent installed the browser manually. There is an already installed version of the Hexnode browser right ?

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Hexnode Expert
3 years ago
Marked SolutionPending Review

Hey Ninaaa,

Thank you for reaching out to us!

It looks like you are using the Hexnode browser lite in your devices running in kiosk mode. Since you haven’t installed the Hexnode browser manually in your devices, Hexnode browser lite will be the default browser running inside the kiosk mode unless set otherwise.

Currently, Hexnode browser lite supports the upload of image files only. You will not be able to upload any other file type using the lite version of the Hexnode browser. However, you can set Hexnode browser as the default browser in the kiosk policy if you’d like to upload all file types inside the kiosk mode.

Hope this clears your query.

Cheers!
Chris Coleman
Hexnode UEM

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

Sounds great. Thanks Chris!