Unable to stop a pending action …Solved

Participant
Discussion
1 year ago

Hello,

For some pending actions, in a device action history I’ve a “X” to cancel it but for some other, I don’t ave this “X”.

It is possible to cancel this actions ?

Sélection_142

Thank you for your help,

JC

Replies (2)

Marked SolutionPending Review
Hexnode Expert
1 year ago
Marked SolutionPending Review

Hello @jean-claude-lopez!

Once the action has been sent to the device, it cannot be cancelled. Even if the action is in the Pending state, the action may already have been sent to the device. Hence it cannot be cancelled.
Although, for any reason, if the action hasn’t been sent to the device and is in the Pending state, you may be able to cancel it.

Hope this clears up your query.

Best regards,
Chloe Edison
Hexnode UEM

Marked SolutionPending Review
1 year ago
Marked SolutionPending Review

Thank you !