I have been stuck with an error for the past several hours. I have some Macs and have enrolled them in Hexnode with DEP. I cannot wipe these devices and give them back, so made a backup of the data through time machine backup before wiping. But when I restored the backup after enrolling the devices, the devices stopped responding to Hexnode. While investigating, I found that the Hexnode Root CA certificate in the Profiles went missing. Now I have an error code saying ‘Not found in keychain’ displayed there.
I don’t want manual removal of the management profile so I don’t think I have other enrollment options to use in this case. Couldn’t find any workarounds myself, please assist.