Quick start not working on iOSSolved

Participant
Discussion
1 year ago

Hi, I’m having trouble with transferring data to my new iPhone using Quick Start. The device is DEP enrolled. Could that be a problem?

Replies (5)

Marked SolutionPending Review
Participant
1 year ago
Marked SolutionPending Review

Have you checked if the Device to Device Migration option is enabled in the Hexnode UEM portal?

Marked SolutionPending Review
Participant
1 year ago
Marked SolutionPending Review

Yeah, I checked that…I haven’t configured for the step to be skipped.

DEP configuration to skip quick start

Marked SolutionPending Review
Participant
1 year ago
Marked SolutionPending Review
Marked SolutionPending Review
Participant
1 year ago
Marked SolutionPending Review

I’ve been facing the same issue too. It’s only for devices enrolled in ABM, if I disenroll the device Quick Start works just fine.

Marked SolutionPending Review
Participant
1 year ago
Marked SolutionPending Review
Save