Prompt on iPadOS to ‘Edit Home Screen Layout’ after an EnrollmentSolved

Participant
Discussion
8 months ago

Hello there,

I received a prompt asking to ‘Edit Home Screen Layout’ after enrolling my iPadOS device. However, I didn’t configure any Home Screen Layout to begin with. Any insights into why this is happening?

Replies (1)

Marked SolutionPending Review
Hexnode Expert
7 months ago
Marked SolutionPending Review

Hi @Kipp,

Thanks for reaching out!

This behavior might occur on iPadOS when the home screen layout is forcefully altered, such as when adding new apps via UEM or the App Store. In your case, it’s likely that the prompt appeared because the installation of the Hexnode UEM app was triggered immediately after enrollment.

Unfortunately, there’s no way to disable this prompt. However, it is a one-time occurrence and won’t happen again after the initial setup unless the device undergoes a reset.

If you need further assistance or have any other questions, feel free to let us know!

Cheers,
Eden Pierce
Hexnode UEM