Hi there, I am getting a message “Validation Failed” when I try and add an app to Android kiosk mode. The message pops up after click the save button to update the policy.
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Hexnode Expert
5 years ago
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Hey, Thanks for reaching out to us.
Could you please specify the device platform?
Cheers!
Grace Baker
Hexnode MDM
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Participant
5 years ago
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These are samsung devices . The error received:
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Hexnode Expert
5 years ago
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Thanks for the reply.
The error appears because you have not configured the password for restricting the devices from entering the safe mode. To configure the password:
- Please navigate to the Policies tab and click on the desired policy.
- Navigate to Android-> Restrictions-> Allow Device Functionality and enter the password in the text box below the option ‘Safe Mode’.
- Save the policy.
You should now be able to successfully add apps to the kiosk mode.
Cheers!
Grace Baker
Hexnode MDM
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