Number of technicians in Enterprise Package.Solved

Hey, Thanks for reaching out to us.

By default, the Enterprise plan can have 3 active technicians. This will include the Super Admin.

However, you can purchase additional technicians from the portal itself. Navigate to Admin-> License and click on Upgrade/Renew. You will be directed to the Subscription page. Click on +Add more technicians to add extra technicians and save the changes. Please note that for each additional technician, it’ll cost you $30/month or $324/year based on your type of subscription.

Check out our help doc on the Number of technicians as per the pricing plan for more info.

Cheers!
Grace Baker
Hexnode MDM

• This reply was modified 2 years, 8 months ago by  Ethan.
• This reply was modified 2 years, 8 months ago by  Ethan.

Can I know the number of technicians that other plans can have?

Hey, Thanks for reaching out to us.

The number of active technicians that can be configured will depend upon the pricing plan you have subscribed:

Express plan: Only super admin is allowed.
Pro plan: Super admin and one active technician
Enterprise plan: Super admin and 2 other active technicians are allowed.
Ultimate plan: Super admin and 3 other active technicians are allowed.
Ultra plan: Super admin and 4 other active technicians are allowed.

Please check out the help doc on configuring technicians for more info.

Cheers!
Grace Baker
Hexnode MDM