Hello,
I Have a strange message when trying to install the Hexnode app on DEP enrolled device: “The MDM request is invalid”… Have you any idea ?
Thanks
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Replies (1)
Marked SolutionPending Review
Hexnode Expert
2 years ago
Marked SolutionPending Review
Hello @Deelux ,
We’re glad you reached out to us. The easiest way to install the Hexnode MDM app would be to configure a VPP account and purchase the Hexnode MDM app license.
But if you’re trying to install the app as a store app, this error could occur if the Apple ID used on the device is a managed Apple ID as they cannot be used to purchase apps from the App Store.
Hope this helps with your query.
Regards,
Chloe Edison
Hexnode UEM
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