Hi,
Typically, VPP app installations don’t prompt for a password on devices. However, during our attempt to install a VPP app, it asked to sign in with the Apple ID to proceed with the app installation. Can you explain what might be causing this issue?
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Hello @Aaron,
Thanks for reaching out. Can you provide more information about the application you tried to install as a VPP app? Does it require any kind of subscription or license?
Regards,
John Cooper
Hexnode UEM
The VPP app we tried to install is ‘Chase Bank: Bank & Invest app’ and it doesn’t require a subscription.
On testing, it looks like the issue is specific to the app you mentioned. We recommend contacting the app’s support team for further assistance.
Please feel free to contact us in case of any further queries.
Regards,
John Cooper
Hexnode UEM
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