Hi there,
I’m having trouble enrolling my Apple TV, which is a Wi-Fi model and doesn’t have a USB C or Ethernet port, into Apple Business Manager or making it supervised through Apple Configurator. Is this a limitation of the device itself, or is there a way to work around it?
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Hello guys,
We’ve encountered the same issues you mentioned when adding the Apple TV Wi-Fi model to ABM or supervising it via Apple Configurator. In our experience, this issue is specific to the Wi-Fi model without USB-C or Ethernet ports. We’ve found that using an Apple TV model that does have these ports can be added to ABM or supervise it via Configurator.
I don’t know why Apple did not mention this. As a turnaround do we have another solution on how to add this kind of Apple TV to ABM?
Hello @Aaron,
You can add Apple TV Wi-Fi models to ABM if the device was purchased from an Apple authorized reseller. This is the only way as of now for the Apple TV Wi-Fi models to be added to the ABM.
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