Hi there!
Can we enable Samsung’s Edge Panel on our Android devices enrolled in Hexnode UEM while in multi-app kiosk mode? We want to add the split-screen shortcut as an icon in the Edge Panel.
Furthermore, we’ve observed an issue where activating split-screen mode causes half of the screen to turn black on our Samsung tablets while in kiosk mode.
Is there any way to implement split-screen mode effectively? Any suggestions?
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At the moment, adding the Edge Panel is not supported in Hexnode UEM’s kiosk mode.
If Lock task mode is enabled while configuring the kiosk policy, split-screen will not function properly on the device. This is probably why you’re seeing a half-black screen when attempting to implement split-screen mode. To resolve this, disable Lock task mode while configuring the kiosk policy.
You can still implement split-screen functionality within the multi-app kiosk without any issues. To do this:
This should resolve your issues. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
Best regards,
Ben Clarke
Hexnode UEM
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