Hi; –
Just trying to work out how to turn on the supervision on an iPAD. Have done the Apple configurator for the iPAD but it is still ‘unsupervised’. Thanks
Hi; –
Just trying to work out how to turn on the supervision on an iPAD. Have done the Apple configurator for the iPAD but it is still ‘unsupervised’. Thanks
Hi Beth,
The video below explains How iOS devices are supervised using the Apple Configurator.
https://www.youtube.com/watch?v=SBHPYKMS7xQ
Please let us know if anything goes wrong.
Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)
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Hexnode | Mitsogo Inc.
While enrolling I got the following error
“NSURLErrorDomain – 1012”
Hey, Thanks for reaching out to us.
The probable cause for this error is that the Apple Configurator has cached an expired certificate.
Please follow the below steps for solving this:
Please try to re-enroll the device now. When asked to enroll in the MDM server, choose New Server to configure a new MDM server.
Need more info? Check out our troubleshooting document on errors while enrolling iOS devices.
Cheers!
Grace Baker
Hexnode MDM
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