How to remove MDM profile during provisional period of DEP?Solved

Participant
Discussion
5 years ago

For the first few period of time after the dep is added I think the customers can remove it? How can they do it, from device itself as in other enrollment?

Replies (3)

Marked SolutionPending Review
Hexnode Expert
5 years ago
Marked SolutionPending Review

Hey, Thanks for reaching out to us.

Have you added your devices to DEP using Apple Configurator?

Cheers!
Grace Baker
Hexnode MDM

Marked SolutionPending Review
Participant
5 years ago
Marked SolutionPending Review

Oh yes. So the customers can remove them?

Marked SolutionPending Review
Hexnode Expert
5 years ago
Marked SolutionPending Review

Hey, Thanks for reaching out to us.

Yes, it can be removed from the device end. The option ‘Remove Management’ under Settings-> General-> Device Management will remain enabled during the 30-day provisional period. Even if the option ‘Allow MDM Removal’ is enabled in the DEP policy, the user will be able to remove the profile during this period.

Cheers!
Grace Baker
Hexnode MDM