Hey all. We have few ipads that are DEP enrolled and put into single app kiosk mode. These devices are used only occasionally for specific purposes, so we need to power them off when not in use to save battery. Holding down the power button doesn’t seem to work. Tried holding down the power button + home button and the device goes into reboot. Didn’t find any settings to enable this option or am I missing anything here?
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Replies (3)
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Hexnode Expert
3 years ago
Marked SolutionPending Review
Hey, @jay-morris. Thanks for reaching out to us.
Unfortunately, there is no option to allow users to power off iOS devices in single app kiosk mode. You can configure only the following settings in single app kiosk mode as supported by Apple’s MDM protocol:
- Disable touch
- Disable device screen rotation
- Disable volume buttons
- Disable ringer switch
- Disable sleep wake button
- Disable auto lock
- Enable VoiceOver
- Enable Zoom
- Enable invert colors
- Enable AssistiveTouch
- Enable speak selection
Make sure that the Disable sleep wake button option is unchecked so that users can put the devices to sleep when not in use.
Please note that you can manually power off iOS devices in multi-app kiosk mode, unlike single app kiosks.
Cheers!
Chris Wheeler
Hexnode UEM
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Participant
3 years ago
Marked SolutionPending Review
We also have the same issue! It could be really useful if users can just power off the device. iOS battery drains too fast!
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Participant
3 years ago
Marked SolutionPending Review
I was able to sometimes turn off the device by pressing both wake button and volume down button for about 5 seconds. But this doesn’t work always, somtimes the devices just restarts. Weird…
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