I have a situation where I have to wipe the user device. i know that action can be initiated on the device . The wipe will clear all the third party apps, right?
However, there is one particular app in the device that I do not want to be removed. Is there any method for this?
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Hey, Thanks for reaching out to us.
Yes, when the wipe action is initiated on a device, all the third-party apps and the data in them will be removed.
If you want to retain the app, you can convert this app into a system app and then perform a factory reset. The system apps will not be deleted after the factory reset.
Cheers!
Grace Baker
Hexnode MDM
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