Block uninstallation of Hexnode remote view appSolved

Participant
Ideation
5 years ago

It would be nice to stop users uninstall Hexnode remote view.

Because all settings lost like confirm each time when remote login occur so user are aware of this but they don’t click on permission, so user need to bring phone to helpdesk and we lost time because users uninstall hexnode and their setting.

 

 

Replies (1)

Marked SolutionPending Review
Hexnode Expert
5 years ago
Marked SolutionPending Review

Hey Mario!
Thanks for reaching out to us!
You can restrict uninstalling applications on Samsung Knox and devices enrolled in Android Enterprise as Device Owner by disabling Uninstall apps under Policies > New Policy > Android > Advanced Restrictions.   

We’ve requested the team to implement restricting the uninstallation of Hexnode MDM Remote View app exclusively. We’ll keep you posted on any updates!

Do keep an eye out for the latest feature updates and what’s cooking here at Hexnode MDM!

Cheers!
Amy Watson
Hexnode MDM