I’ve been trying to migrate my macOS device to Hexnode UEM using Hexnode Onboarder. But I’m unable to remove the existing MDM and the Onboarder keeps closing. What should I do?
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Marked SolutionPending Review
Hexnode Expert
2 years ago
Marked SolutionPending Review
Hello @marien, thank you for reaching out to us. Please restart your device. Or you could try logging out and logging in once again to the device to re-initiate migration.
If yours is a DEP-enrolled device, before trying to restart or login again, go to the Hexnode portal, navigate to Admin > Apple Business > Apple DEP > DEP Devices, and click on Sync with DEP. This should lead to a successful migration to Hexnode UEM.
Try these out and do let us know how it goes.
Chloe Edison,
Hexnode UEM
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