while providing permissions to Hexnode app after its installation, I clicked on ‘Ignore’ option when asked for root access. How can I now grant this permission?
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Marked SolutionPending Review
Hexnode Expert
5 years ago
Marked SolutionPending Review
Hey, Thanks for reaching out to us.
By clicking on IGNORE, you have denied the root access to Hexnode MDM.
To grant the access:
- Open the Hexnode app and go to the Menu bar at the top-left corner.
- Click on Settings.
- Click on the three vertical dots at the top right corner for a drop-down menu. Select Update Root Access.
- A pop-up asking for confirmation will appear. Click OK.
The root access has now been granted to the Hexnode MDM.
Cheers!
Grace Baker
Hexnode MDM
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