Google Mobile Management listed under Manage EMM provider in Admin ConsoleSolved

Participant
Discussion
5 years ago

While configuring G Suite, l logged in to the Google Admin console and found that the Google Mobile Management is listed under Manage EMM provider. Will any of my action have caused this change?

Replies (3)

Marked SolutionPending Review
Hexnode Expert
5 years ago
Marked SolutionPending Review

Hey, Thanks for reaching out to us.

The possible cause of this is that you might have clicked on the option ‘Use Google Mobile Management as your EMM provider’ previously.

Please use the below screenshot for a reference: Screenshot 2020-04-15 at 10.05.19 AM

Cheers!
Grace Baker
Hexnode MDM

Marked SolutionPending Review
Participant
5 years ago
Marked SolutionPending Review

How can I solve this now?

Marked SolutionPending Review
Hexnode Expert
5 years ago
Marked SolutionPending Review

Hey, Thanks for the reply.

You will be able to remove the Google Mobile Management:

  1. Login to Google Admin Console
  2. Navigate to Device Management-> Setup-> Android App Management.
  3. Click on the remove, to disable Google Mobile Management as an EMM provider.
  4. Enable the option ‘I understand and accept these changes’ and click on DISABLE to remove the Google Mobile Management.

Please check out our troubleshooting doc on G Suite Enrollment for more info.

Cheers!
Grace Baker
Hexnode MDM

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