Firewall blocking installation of apps from PlayStoreSolved

Participant
Discussion
5 years ago

Hi Guys, I can’t install applications from playstore. I am sure, no other restrictions have been applied via policy. What could be the reason? We do have a firewall setup. Can this block app installation?

Replies (3)

Marked SolutionPending Review
Hexnode Expert
5 years ago
Marked SolutionPending Review

Hi, Thanks for posting the query.

Your organization’s firewall may be restricting the access to Google Play Services. Please whitelist the following set of URLs on your firewall in order to install apps from the Google Play Store:
play.googleapis.com
googleusercontent.com
android.clients.google.com
ggpht.com
gvt1.com

Cheers!
Grace Baker
Hexnode MDM

Marked SolutionPending Review
Participant
4 years ago
Marked SolutionPending Review

January 2021: also needed to whitelist downloads.providers.android.com

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Hexnode Expert
4 years ago
Marked SolutionPending Review

Hi Philip,

We shall raise a request with our team to look into this and append our help documents with the appropriate information.

Thank you for your effort to improve our product.

Cheers!

Thomas Specter
Hexnode MDM