Hello. We have “modify passcode” enabled under our advanced restrictions. However, device users aren’t able to modify their passcode or add a fingerprint on their ipads – everything is greyed out. How do we fix this?
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Hexnode Expert
5 years ago
Marked SolutionPending Review
Hey, Thanks for posting the query.
Please confirm that you have enabled the ‘Add or Remove Touch ID/Face ID’ option under Advanced Restrictions in iOS.
On enabling the ‘Add or remove Touch ID’ option you will be able to add/remove a fingerprint to the iOS devices.
Kindly use the help link for more insights into Advanced Restrictions in Android Devices.
Cheers!
Grace Baker
Hexnode MDM
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