We had enabled lost mode on one of our ipads when it got lost. Fortunately, we retrieved back the device yesterday but we have another problem now. The device has lost wifi connectivity, and the disable lost mode commands sent from the portal are not going through.
Tried to establish a wired internet connection using ethernet adapters but that doesn’t work. We think there is something that prevents the ipad from connecting to external devices. That’s strange because we haven’t enabled any device pairing restrictions for the ipad. We don’t want to erase the device yet by putting it in DFU mode as there are important files to be recovered from the device. Any help?
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