Enterprise app not showing ‘installed’ bannerSolved

How did you add the same app twice in the portal? Every time I try to perform that, the upload fails saying the app is already pressent in the inventory. Is it actually possible to have an app added to the inventory using apk and the same via manifest URL?

@Jameson Same issue here, while trying to have the app added under a different name in hexnode, the upload status displays failed.

Oh the apps I’ve added got different version names and code.

@Hailey That’s it. One cannot add the same identifier twice in the portal. What does the device scan results show in the portal for those apps?

This behaviour is seen after successful app scans as well. Wondering if it’s the current flow or a bug?

@Hailey, thanks for reaching out to us!

From your description, it’s evident that the version names of the app are different. But may I ask you if you’ve provided different version names while adding the manifest URL. In that case, i.e., if you’ve changed the version name while adding the app via manifest URL, it can create conflicts related to app compliance and installation.

@Jameson and @Aria, thanks for sharing your concerns too. The app upload may fail if you upload an enterprise app with version details the same as its previously added app in the inventory.

Hope this answers your query.

Cheers!
Jeff Morrison
Hexnode UEM

I am now able to get past this, all this happened due to a typo in the manifest bundle id. Silly me! Anyway, thanks guys for your time and effort. Never feels alienated here.

@Hailey Glad to hear you resolved it fast. Please feel free to contact us if you need any further information.

Thanks!
Jeff Morrison
Hexnode UEM