I have setup an email policy and it doesn’t seem to be working on phone.its android.
Email policy not taking effect on Android deviceSolved
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Replies (3)
Hey, Thanks for posting.
The email can be configured only on Samsung Knox devices through a policy.
Please confirm if this is a Samsung Knox device.
Kindly use the help link for further info on configuring email.
Cheers!
Grace Baker
Hexnode MDM
I have to associate the email policy to multiple samsung phones and sync the mail accounts. So can I use wild cards for username and email?
Hey, Thanks for reaching out to us.
Yes, you can. To set up email on Android devices using Hexnode:
- Navigate to Policies-> Android-> Accounts-> Email and click Configure.
- You can use wildcards %email% for the Email address and %username% for User Name.
- Configure the remaining email settings.
- Associate targets and save the policy.
Please check out our help doc on setting up email on android devices for more info.
Cheers!
Grace Baker
Hexnode MDM
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