Subject says it all, I think. Does remote-wiping an iOS device delete the eSIM profile, or keep it? I have some iPhone SEs with eSIM only (no physical SIM), and I don’t see an option in the portal wipe dialog to select keep/delete.
Thanks!
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Replies (3)
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Hexnode Expert
1 year ago
Marked SolutionPending Review
Hey @brobi, thank you for reaching out to us.
A remote wipe would completely remove all data and configurations on your iOS device including your eSIM profile.
Hope that clears things up for you!
Best Regards,
Audrey Black
Hexnode UEM
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Participant
1 year ago
Marked SolutionPending Review
Other MDM’s have the ability to checka box that allows you to keep your esims. This is a feature I have requested before. Almost makes the wipe function useless when most of todays tablets have esims included.
Marked SolutionPending Review
Hexnode Expert
1 year ago
Marked SolutionPending Review
Hello @cam-d, welcome to Hexnode Connect!
We have escalated the feature request, and our team is working on it as we speak. We will keep you in the loop regarding its updates.
Best regards,
Chloe Edison
Hexnode UEM
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