Hi. I’ve got an iPad in Kiosk mode that has lost his wifi and 4G connection. Is there a way to quit the kiosk mode from the iPad?
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Hexnode Expert
5 years ago
Marked SolutionPending Review
Hey, Thanks for reaching out to us.
Since the device is not connected to a network, the only way to exit the Kiosk mode is by using an Apple Configurator:
- Connect the iOS device to a Mac using Apple Configurator 2.
- Open the Apple Configurator and the device will be displayed.
- Right-click on the device, click on Remove and select Profiles.
- Select the kiosk profile from the list of all the installed profiles and click Remove Profiles.
- A confirmation box appears, click Remove.
Need more help? Check out the help doc disabling kiosk mode using Apple Configurator.
Cheers!
Grace Baker
Hexnode MDM
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