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Device appears complaint in Hexnode even after having non-authorized apps

Device appears complaint in Hexnode even after having non-authorized appsSolved

Participant

5 years ago

I was going through the device and noticed that user had apps that we didn’t authorize on there.The device appears compliant though.Why is that so?

Replies (1)

Marked SolutionPending Review

grace-baker

Hexnode Expert

5 years ago

Marked SolutionPending Review

Hey, Thanks for reaching out to us.

Hexnode can mark the device as non-compliant if blacklisted apps are present or mandatory apps are absent on a device. For this navigate to Admin-> General Settings-> Compliance Settings, enable the option ‘Device is not application compliant‘. Click Save. Now the devices will be marked as non-compliant if any of the blacklisted apps are present on the device.

Kindly check out configuration of compliant settings for more info.

Cheers!
Grace Baker
Hexnode MDM