Hey everyone, we’ve been using the Deployments tab to push app updates to our Windows devices, but we’ve encountered some issues. Sometimes, an update installs successfully, but other times, it doesn’t. Is anyone else experiencing this?
Deploying app patches from the Deployments tabSolved
Replies (6)
For us, Microsoft Store apps are the problem. We push updates, but they don’t install until users manually check the Store. Is there a way to automate this better?
If updates aren’t installing, it could be because the devices are offline. Please ensure your internet connection is stable enough to download and install the updates. Additionally, try using the File Path or Registry Path method under Success Criteria to verify whether the update was successful.
Hello! Does anyone know the best way to verify that an app update was actually installed? Can someone explain how to set success criteria while configuring Deployments?
Hi @verbnigge! You can set Success Criteria in Deployments to confirm whether the app update installation was successful. The success criteria for app updates include:
- Script Output: A script is executed on the target device, and its output is used to verify if the update was successfully deployed.
- App Identifier: Provide the App Identifier for the application. This identifier, which can be a GUID or product code from the Windows Installer, or an app publisher’s name (e.g., {56DDDFB8-7F79-4480-89D5-25E1F52AB28F} or HexnodeUEM), is used to determine whether the app is installed on the target device.
- File Path: Verify the app’s installation by checking the presence of a specific file on the target device. Specify the file path (e.g., C:\Program Files\AppName\FileName.exe). This could be the path of any file created upon the successful installation of the app on the device.
- Registry Path: Define the path of a registry key to be checked on the target device. This can be any registry key created when the app is successfully installed on the device. For example: HKEY_LOCAL_MACHINE\SOFTWARE\MyCompany\MyApplication.
Hello! I have some apps that require a device reboot after installation. How can I configure a device reboot once the installation is successful? Do I need to separately configure the Restart Device action under the Device Control section of the Deployments tab, or can I use the Reboot After Installation option within the Patches and Updates section?
Hi @pauel! You should configure the Reboot After Installation option within the Patches and Updates section to ensure the device reboots after the app installation. There are three sub-options available, and you can choose the one that best fits your needs:
- Reboot once after all installations are complete: The device will reboot only after all updates have been installed.
- Reboot once after every successful installation: The device will reboot after each individual update is installed.
- Reboot once after specific update installation: The device will reboot after the installation of selected updates. You can choose multiple updates for this option.
Hope this clarifies things! Feel free to reach out if you have any further questions.
Best Regards,
Ben Clarke
Hexnode UEM