Deploying app patches from the Deployments tabSolved

For us, Microsoft Store apps are the problem. We push updates, but they don’t install until users manually check the Store. Is there a way to automate this better?

Hi @smedt and @sybylla!

If updates aren’t installing, it could be because the devices are offline. Please ensure your internet connection is stable enough to download and install the updates. Additionally, try using the File Path or Registry Path method under Success Criteria to verify whether the update was successful.

Hello! Does anyone know the best way to verify that an app update was actually installed? Can someone explain how to set success criteria while configuring Deployments?

Hi @verbnigge! You can set Success Criteria in Deployments to confirm whether the app update installation was successful. The success criteria for app updates include:

1. Script Output: A script is executed on the target device, and its output is used to verify if the update was successfully deployed.
2. App Identifier: Provide the App Identifier for the application. This identifier, which can be a GUID or product code from the Windows Installer, or an app publisher’s name (e.g., {56DDDFB8-7F79-4480-89D5-25E1F52AB28F} or HexnodeUEM), is used to determine whether the app is installed on the target device.
3. File Path: Verify the app’s installation by checking the presence of a specific file on the target device. Specify the file path (e.g., C:\Program Files\AppName\FileName.exe). This could be the path of any file created upon the successful installation of the app on the device.
4. Registry Path: Define the path of a registry key to be checked on the target device. This can be any registry key created when the app is successfully installed on the device. For example: HKEY_LOCAL_MACHINE\SOFTWARE\MyCompany\MyApplication.

Hello! I have some apps that require a device reboot after installation. How can I configure a device reboot once the installation is successful? Do I need to separately configure the Restart Device action under the Device Control section of the Deployments tab, or can I use the Reboot After Installation option within the Patches and Updates section?

Hi @pauel! You should configure the Reboot After Installation option within the Patches and Updates section to ensure the device reboots after the app installation. There are three sub-options available, and you can choose the one that best fits your needs:

1. Reboot once after all installations are complete: The device will reboot only after all updates have been installed.
2. Reboot once after every successful installation: The device will reboot after each individual update is installed.
3. Reboot once after specific update installation: The device will reboot after the installation of selected updates. You can choose multiple updates for this option.

Hope this clarifies things! Feel free to reach out if you have any further questions.

Best Regards,
Ben Clarke
Hexnode UEM

I have had similar issues but with deploying OS updates, specifically Quality updates for windows. I have devices in Crowdstrike that show that they need certain Security patches but when I try to deploy them using the ‘Deployments feature’ often it errors out and says ‘cannot find update with given id’. I don’t think I’ve had ONE deployment work yet. If i’m trusting one or the other on what patches are needed I’m probably going with Crowdstrike but yeah, any tips are appreciated.

Hi @stephendanzey!

Thank you for reaching out! Based on the error “cannot find update with given id”, it sounds like the issue could be that the specific update you’re trying to deploy isn’t available on the device end. Hexnode can fetch and deploy updates only if they are available on the device.

If you can share the name of the particular update you’re attempting to deploy, I’d be happy to cross-check on our end to see if it’s available for deployment via Hexnode.

Looking forward to your response and happy to assist further!

Best regards,
Ben Clarke
Hexnode UEM