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Time period for Hexnode to sync with DEP

Time period for Hexnode to sync with DEPSolved

jeremiah

Participant

Hexnode UEM

5 years ago

How often does Hexnode sync with DEP?

Replies (3)

Marked SolutionPending Review

grace-baker

Hexnode Expert

5 years ago

Marked SolutionPending Review

Hey, Thanks for reaching out to us.

To import devices enrolled in the configured Apple DEP account to the Hexnode portal you have to initiate a DEP sync.
Go to Enroll > All Enrollments > No-Touch > Apple Business/School Manager > DEP Devices > Sync with DEP.
The automatic DEP sync happens daily at 12:10 am UTC.

Please use the help link for a reference.

Cheers!
Grace Baker
Hexnode MDM

Marked SolutionPending Review

deema

Participant

5 years ago

Marked SolutionPending Review

Can devices in different DEP accounts be added to hexnode?

Marked SolutionPending Review

grace-baker

Hexnode Expert

5 years ago

Marked SolutionPending Review

Hey, Thanks for reaching out to us.

Yes, you can configure different DEP accounts in Hexnode. Thus, even if your Apple devices are registered under different DEP accounts, all those can be enrolled in Hexnode.
For configuring the multiple DEP accounts, please navigate to Enroll-> All Enrollments-> No Touch-> Apple Business/School Manager-> DEP Accounts and click on Configure DEP Account. Now please follow the procedure for completing the configuration.

Cheers!
Grace Baker
Hexnode MDM