I’d like to suggest a custom log function on every device.
The log should be used to keep track of the actions on the IT-support.
Example:
2022-09-13 14:40: User was asked to update device OS
2022-07-03 09:13: Device had new screen installed after user dropped device from desktop
2021-01-10 13:04: Device had faulty charger, replaced from own stock – new stock has been ordred
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Hey Chris,
Welcome to the Hexnode Connect!
Thank you for the feature recommendation.
We understand that enabling the IT crew to write custom notes regarding the devices makes it convenient to keep track of their actions. We shall definitely raise a feature request with the concerned team on your behalf and keep you in the loop with updates.
Looking forward to more of your requests and queries with Hexnode Connect.
Cheers!
Emma Jones
Hexnode UEM
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