Couldn’t do in app purchases in managed google playSolved

Participant
Discussion
3 years ago

hey i am not being able to handle in app purchases in the apps pushed via managed google play. is it some app issue or phone issue? the device used is samsung m21.

Replies (5)

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Participant
3 years ago
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What? You can’t do in app purchases? But we were able to handle refunds until quite recently!

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Hexnode Expert
3 years ago
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Thanks for reaching out to us guys!

Max, as declared by Google, Managed Google Play will no longer support the ability to purchase app licenses. Your organization will not be able to purchase additional licenses also. But you will be able to request refunds for the app licenses already owned by your organization, as was the case of @Pearl.

Hope that was of some help.

Gabriel Galbraith
Hexnode UEM

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Participant
3 years ago
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the feature was not available in all regions to begin with and they removed support before it could be widely adopted. I wonder if there are workarounds to this.

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Participant
3 years ago
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Our region did not have managed google play bulk app purchase support. We had to reach out to developers to add an option to add end user authentication and license key.

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Hexnode Expert
3 years ago
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Hi @zola,

Thank you for choosing Hexnode!

As mentioned by @Judith earlier, to deploy paid Managed Google Play apps in bulk to your devices, we recommend reaching out to the concerned app developers to develop a version of the app without upfront payment. The newly developed app should work in such a way that it activates only with a license key pushed via managed configurations.

Follow the steps below to deploy such apps to your devices:

The Managed Google Play app will be installed and activated on all target devices.

Hope this answer meets your requirements.

Cheers!
Ethan Miller
Hexnode UEM