Hi everyone, I have many iOS devices with apps installed manually from App Store. Now I want to convert those unmanaged apps to managed apps without having to uninstall and reinstall them again. Is there any way in Hexnode to achieve this?
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Replies (5)
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Hexnode Expert
6 days ago
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Hi, @luuk ! Thank you for reaching out to us.
Yes, you can convert unmanaged apps present on iOS devices to managed ones via the Hexnode portal.
- Login to your Hexnode portal.
- Navigate to the Manage tab and select your device.
- Go to Applications subtab. A list of apps installed on the device will be displayed.?
- Click on the gear icon corresponding to the app you want to convert to a managed app and select the Manage App option.
The apps are now managed, there’s no need for re-installation.
Hopes this answers your query!
Best Regards,
Isabel Lora
Hexnode UEM
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Participant
5 days ago
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Thank you, @isabel_lora . I followed the steps you mentioned, but when I tried to convert the app, it’s showing only the “Uninstall App” option.
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Hexnode Expert
4 days ago
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Hey @luuk , could you please share the method of enrollment used for the device?
Best Regards,
Isabel Lora
Hexnode UEM
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Participant
4 days ago
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I am currently using User Enrollment for the devices.
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Hexnode Expert
4 days ago
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Thank you for the response, @luuk .
Unfortunately, the above-mentioned option is not available for devices enrolled via User Enrollment in Hexnode. It is supported only on devices enrolled through Device Enrollment.
Let me know if you have any other questions?
Best Regards,
Isabel Lora
Hexnode UEM
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