Control enrollment type without scanning a QR codeSolved

Hello @nacspace

Thank you for reaching out to Hexnode. I understand your concern, and although Hexnode does not provide an option to select the enrollment type at the device end, we can suggest a workaround that allows you to migrate your Android devices to Hexnode and enroll them in the Android Enterprise program as Device Owner without performing a factory reset. This can be achieved using Android Debug Bridge (ADB).

To execute ADB commands, your Android device needs to be connected to a host computer. Please refer to this document on executing ADB commands on Android devices for guidance on establishing a wireless connection between your host computer and Android device.

Once the connection is established, please follow these steps:

1. Install the Hexnode For Work application from the Play Store.
2. Disenroll the device from the current MDM.
3. To set the Hexnode For Work app as the device owner, execute the following command on your host computer:
   • Using Windows:
     ADB command to set Hexnode for Work app as Device Owner using Windows

     adb shell dpm set-device-owner com.hexnode.mdm.work/com.hexnode.mdm.receivers.HexnodeDeviceAdminReceiver

     1	adb shell dpm set-device-owner com.hexnode.mdm.work/com.hexnode.mdm.receivers.HexnodeDeviceAdminReceiver

   • Using macOS:
     ADB command to set Hexnode for Work app as Device Owner using Mac

     ./adb shell dpm set-device-owner com.hexnode.mdm.work/com.hexnode.mdm.receivers.HexnodeDeviceAdminReceiver

     1	./adb shell dpm set-device-owner com.hexnode.mdm.work/com.hexnode.mdm.receivers.HexnodeDeviceAdminReceiver

   Note: Before executing the command, ensure that all accounts are removed from the device by navigating to Settings > Accounts. This step is essential to set the Hexnode For Work app as the device owner successfully.

4. After executing the command, open the Hexnode For Work application and enter your server name. Click on Next.
5. Read the Hexnode End-User License Agreement, then click AGREE.
6. Enable the following permissions:
   • Device administration
   • Usage Access
   • Draw over apps
   • Write system settings
   • Notification access
7. Click on Next.
8. Your device will now enroll with Hexnode UEM as an Android Enterprise Device Owner.
9. The migration is successfully completed once a work account is created on your device.

If you have any further questions or need additional assistance, please feel free to reach out to us.

Regards,
George
Hexnode UEM

Hello George!

This option was suggested by Ryan, but as I informed him, we do not physically have these devices in person, and they are not equipped with the hardware to be able to plug it into a computer, so the command line option is not viable.

Thank you for the time.

Hello @nacspace,

Thank you for reaching out. We apologize that the suggested workaround was not effective in your situation. Since the devices need to be connected to the same Wi-Fi network as the host computer to wirelessly communicate and execute commands, it would be challenging to proceed without physical access to the devices.

If you have any further questions or require assistance, please do not hesitate to contact Hexnode Connect. We are committed to providing the best possible solutions and support.

Best regards,
George
Hexnode UEM