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cardav settingsSolved

Participant

7 years ago

The iPads and phones have all seemed to lose the cardav settings and are again asking for passwords every few minutes. Can you help me with this ? I had all the contacts where they would update the phone from our google account

Replies (1)

Marked SolutionPending Review

hexnode-support

Hexnode Expert

7 years ago

Marked SolutionPending Review

Hi Doro,

Did you reset the Google account password ? Device will prompt for the Password if the user change the password of the Google Account. It will immediately remove the contacts synced via the CardDav settings.

To avoid this please use App Specific Password instead of account password. Here is the link to know more on how to setup app specific password in Google Accounts.

https://support.google.com/accounts/answer/185833?hl=en

Here are the steps to configure the CardDav configurations in the Policy.

Login to Hexnode MDM.
Click on “Policy->New/Edit the Policy”.
iOS Settings->CardDav”.
Provide the Account Description, hostname, port, principal url, username, password.
1. For Google use the below details.
2. Account Description: .
3. Account hostname: google.com
4. Port: 8443
5. Principal http://www.google.com
6. Account username: .
7. Account password: .
8. SSL: Yes

You can check out this link for more information on how the CardDav can be configured for iOS devices.

Thanks and regards
Hexnode Support Team
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