Can’t enrol mac after installing windows via boot campSolved

Participant
Discussion
3 years ago

We’ve got some remote users and their macs managed by hexnode…these users took it upon themselves to install windows 10 on their mac via boot camp assistant, what happened is that users initially enroled the windows part in hexnode. Their devices are now listed as windows device in hexnode portal. But we needed to enroll the macs, so the users installed the profile on the mac part but the device is not getting listed in hexnode.

Is this because the users had already enroled the device in hexnode?

Replies (5)

Marked SolutionPending Review
Hexnode Expert
3 years ago
Marked SolutionPending Review

Hey @min-ka, thanks for reaching out to us!

Yes. Hexnode registers the serial numbers of the devices while they’re being enrolled in it. Since the serial numbers of both Mac and Windows remain the same while installing Windows on the Mac via Boot Camp Assistant, Hexnode will list only the OS that is first enrolled in it. Also, note that running Windows on your Mac devices can expose the partition used for Windows to malware and viruses targeting it. So, it’s not an ideal practice to enroll two different operating systems within the same machine in Hexnode.

Hope this answers your query.

Cheers!
Jeff Morrison
Hexnode UEM

Marked SolutionPending Review
Hexnode Expert
3 years ago
Marked SolutionPending Review

@min-ka Yes, you can prevent future Boot Camp installs just by blocking the Boot Camp Assistant utility via Hexnode.

Here are the instructions to do so,

  1. Head on to Policies > macOS > Blacklist/Whitelist > Configure.
  2. Choose the filter as Blacklist and add the Boot Camp Assistant utility app.
  3. Associate the policy with the required devices and save.

Hope this helps!

Thanks!
Jeff Morrison
Hexnode UEM

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

Grabbed a spare mac to test this and here’s what the device shows when opening the boot camp.

blacklist boot camp assistant

Thank you Jeff!

  • This reply was modified 2 years, 11 months ago by  Jeff.
  • This reply was modified 2 years, 11 months ago by  Jeff.
  • This reply was modified 2 years, 11 months ago by  Jeff.
  • This reply was modified 2 years, 11 months ago by  Jeff.
  • This reply was modified 2 years, 11 months ago by  Jeff.
  • This reply was modified 2 years, 11 months ago by  Jeff.
  • This reply was modified 2 years, 11 months ago by  Jeff.
  • This reply was modified 2 years, 11 months ago by  Jeff.
  • This reply was modified 2 years, 11 months ago by  Jeff.
Marked SolutionPending Review
Hexnode Expert
3 years ago
Marked SolutionPending Review

@min-ka Always happy to help! Please reach out to us if you’ve more queries.

Thanks!
Jeff Morrison
Hexnode UEM

Marked SolutionPending Review
Participant
3 years ago
Marked SolutionPending Review

Indeed, we didn’t want that too. These windows installation were completely unauthorized and I’m trying not to be heavy-handed on this. Is there any way to prevent such boot camp installations in future?