We’ve got some remote users and their macs managed by hexnode…these users took it upon themselves to install windows 10 on their mac via boot camp assistant, what happened is that users initially enroled the windows part in hexnode. Their devices are now listed as windows device in hexnode portal. But we needed to enroll the macs, so the users installed the profile on the mac part but the device is not getting listed in hexnode.
Is this because the users had already enroled the device in hexnode?