When trying to install Store apps from the portal to one of my iOS devices, the app installation failed with an error message in the Action History which said that it could not connect to the iTunes store.
When trying to install Store apps from the portal to one of my iOS devices, the app installation failed with an error message in the Action History which said that it could not connect to the iTunes store.
Hey Claire,
Thank you for reaching out to us!
The error message that you have mentioned above could occur due to a number of reasons. You can try out the following troubleshooting methods to solve the issue:
You can try initiating the app installation again after performing each of the above-mentioned troubleshooting methods to check if the issue has been solved.
Hope this clears your query. If you have further queries, you can always reach out to us and we will be more than happy to help you out.
Cheers!
Chris Coleman
Hexnode UEM
Ok, I’ll check them out and give an update if its not resolved.
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