Technicians & Roles Archives - Unified Endpoint Management Community

Discussion

1 week ago

Disable 2FA prompts for actions while keeping login 2FA in Hexnode

I want to keep two-factor authentication enabled for logging in to the Hexnode portal, but I do not want to be asked for 2FA for every action inside the portal. I also want to use a third-party authenticator app like…

Technicians & Roles (60)

1 week ago

wilma

Discussion

2 weeks ago

Cannot select a profile while adding a new super admin in Hexnode

I’m trying to add a new super admin in Hexnode, but when setting up the user I can’t select a profile. The profile dropdown doesn’t show anything usable. Is there a separate place where admin-access profiles need to be created…

Technicians & Roles (60)

2 weeks ago

shirleyc

Discussion

3 weeks ago

Unexpected Hexnode API key generated email sent to admins

We received an email saying an API key was generated in our Hexnode portal, but none of our admins intentionally created or enabled an API key. The notification went to the administrators, so it raised some security concerns. Is this…

API (53) Technicians & Roles (60)

3 weeks ago

grace_t

Discussion

3 weeks ago

Custom attributes not saving in Hexnode portal with no error

I’m trying to add a new custom attribute in the Hexnode portal, but after saving it, nothing shows up on the custom attributes page. I was able to create one the previous day, so this started suddenly. There’s no error…

Technicians & Roles (60)

3 weeks ago

benwhite

Discussion

4 weeks ago

Can Hexnode portal admins sign in with Keycloak SAML SSO?

I’m trying to set up SSO for Hexnode portal users, mainly technicians and admins. Our identity provider is Keycloak, and I was looking for a generic SAML SSO option in the admin panel. I only see options for Google, Microsoft,…

Technicians & Roles (60)

4 weeks ago

desmond

Discussion

1 month ago

Disable Technician toggle not visible in Hexnode Technicians and Roles

I’m trying to disable a Technician/admin account in Hexnode. I’m also an admin, and I can see the technician listed under Technicians and Roles, but when I click the three-dot menu, I only get the option to delete the account.…

Technicians & Roles (60)

1 month ago

vantage

Discussion

1 month ago

Apple Device Management

What are the biggest challenges you face when managing Apple devices in your organization?

jaxon_r

Discussion

1 month ago

Can I change a Hexnode technician email or disable Genie AI access?

I need to update the email address used by one of our Hexnode technician accounts. I’m the Super Admin, but I don’t see an option to edit the technician’s email directly. Is the correct approach to delete the technician and…

Technicians & Roles (60)

1 month ago

wyatt_simmons

Discussion

1 month ago

Hexnode Automations tab missing for macOS patch deadline setup

I’m trying to set up macOS OS update enforcement in Hexnode. We were told that if a Mac is asleep, the update command should run after the device wakes up and reconnects to the network. That makes sense, but a…

jaxon_r

Discussion

2 months ago

Add a new Hexnode portal technician with separate login and OTP

A new member joined our IT team and needs access to our Hexnode portal. The portal account is currently under one admin, and the OTP for login goes to that admin’s email. Is there a way to create a separate…

Technicians & Roles (60)

2 months ago

stonecampbellpunk

Ideation

3 months ago

Asset Tracking via Apple AirTags

AirTags are great fo tracking items that belong to me personally, but I don't want company assets tied to me or any other individual user. There are two SaaS products already on the market that allow for using Apple AirTags…

Technicians & Roles

Disable 2FA prompts for actions while keeping login 2FA in Hexnode

Cannot select a profile while adding a new super admin in Hexnode

Unexpected Hexnode API key generated email sent to admins

Custom attributes not saving in Hexnode portal with no error

Can Hexnode portal admins sign in with Keycloak SAML SSO?

Disable Technician toggle not visible in Hexnode Technicians and Roles

Apple Device Management

Can I change a Hexnode technician email or disable Genie AI access?

Hexnode Automations tab missing for macOS patch deadline setup

Add a new Hexnode portal technician with separate login and OTP

Asset Tracking via Apple AirTags

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