Samsung Knox Archives - Unified Endpoint Management Community

Discussion

4 weeks ago

Revert to an earlier version of an app – Android

Hey there, We’ve installed an internal app on our Android devices across the organization using the Required Apps policy, but it turns out the version we pushed has some security issues. We don’t want to delete the app, as that would result in data loss. Is there a way to revert or downgrade the app…

remi

Discussion

2 months ago

Push APN for multi-IMSI SIM

Hey Hexnode community! I’m trying to push an APN for a multi-IMSI SIM on an Android Enterprise Device Owner setup. I know it can't be done using Hexnode's APN policy without configuring the MNC and MCC. Any workaround suggestions would be super helpful. Thanks in advance!

gnishilda

Discussion

5 months ago

Device recommendation for harsh environments

Hello guys, Our company has recently acquired a mining corporation in the western region. Additionally, we have a glass manufacturing plant as a subsidiary under this alliance. We are looking to expand our business into different markets. Hexnode has been with us for the past year, significantly reducing the load on our administrative department. With…

marien

Discussion

5 months ago

Automatically power on a device when power cable is connected restriction

Hey everyone, I have a question regarding the minimum OS requirements for the “Automatically power on a device when power cable is connected” restriction under Android Advanced Restrictions. I understand that Samsung Knox 2.8+ is required, and there are dependencies based on the chipset. However, I am specifically interested in knowing the minimum Android OS…

cameron

Discussion

6 months ago

Enable System apps in the Work Profile for Samsung devices

Hi there, There are some Samsung devices enrolled with a Work Profile, and we are having issues enabling system apps. We've checked, but there doesn't seem to be a way to do this from the settings. Can anyone guide me on how to enable system apps?

acarter

Discussion

10 months ago

Screen timeout setting not applying (Android Enterprise Device Owner)

Device: Galaxy Tab S7 FE 5G Management Type: Android Enterprise Device Owner Agent Type: Samsung Knox I've created a policy where I set the screen timeout to 5 minutes. It says Android Enterprise Device Owner and Samsung Knox are both supported. I assigned this policy to a device group which contains these tablets, but this…

jannik-papsdorf

Discussion

1 year ago

Solved

Create Samsung user accounts for multiple users Solved

Hello, I currently have the problem that I can not add a user when my tablet is in MDM. Is there a workaround or a setting in the hexnode to use this user function again. Employees would like to share a tablet, but have to constantly log off and log on. This could be solved…

timothy

Discussion

1 year ago

Samsung Smart Switch app not working in AE-DO

Hi guys, I’m facing trouble in using the Samsung Smart Switch app on the device enrolled in Android Enterprise as Device Owner, it was giving the error stating that “Security policy prevents the use of Smart Switch”. Do you guys know why this error is shown or is there any solution for the same?

willow

Discussion

1 year ago

How to enable roaming on Knox devices

Hi, I’ve been looking for ways to enable data roaming on my Knox devices. Most people recommended knox configure, but I’m looking for other options too. Can you guys help me out?

_patricia_

Discussion

1 year ago

Exchange Active Sync Policy is not effective on the Samsung Knox device

Hi folks, I've been trying to deploy an Exchange ActiveSync policy to a couple of Samsung devices enrolled via the Knox portal, but nothing reflects on the device end. Tried multiple times on different devices and by connecting to different networks. But all efforts are in vain. Please help me out!

daniel-woods

Ideation

3 years ago

Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and guessable passcodes. Change the timing on when the user is prompted to add or change…

Samsung Knox

Revert to an earlier version of an app – Android

Push APN for multi-IMSI SIM

Device recommendation for harsh environments

Automatically power on a device when power cable is connected restriction

Enable System apps in the Work Profile for Samsung devices

Screen timeout setting not applying (Android Enterprise Device Owner)

Create Samsung user accounts for multiple users Solved

Samsung Smart Switch app not working in AE-DO

How to enable roaming on Knox devices

Exchange Active Sync Policy is not effective on the Samsung Knox device

Advanced Passcode Options Solved

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Create Samsung user accounts for multiple users Solved

Advanced Passcode Options Solved

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