macOS

All posts with the macOS tag

Discussion
4 days ago Dec 08, 2025

API - macOS Update payload

End-state: I want to use the API to create a macOS update policy with the download only requirement and the preferences and deferal. But...I made a macOS update policy that included the scheduling so that I can see what the payload looks like to be able to create it through the API but I'm only…

Discussion
5 days ago Dec 07, 2025

macOS Updates not being deployed

Hey people, I’m trying to force install updates on some Macs. I’d used a policy for this with the update settings set to Download and Install and manually triggered the updates. But the devices remained on the current version, which is weird as in the Action history as I see the action status as Initiated. Anyone got any thoughts on how to fix this issue?

Discussion
1 week ago Dec 03, 2025

Unable to apply Hexnode Access policy

Hi guys, I’m trying to apply the Hexnode Access policy on a few Macs in our organization, but it keeps failing. I feel like I’m missing something obvious here. Any ideas what might be causing it?

Discussion
3 weeks ago Nov 24, 2025

Error while enrolling macOS devices

Hey, I tried enrolling one of my macOS devices into Hexnode using the portal URL, but I got this error: “Profile-driven enrollment is currently blocked by your organization. Please contact your IT admin for further assistance.” Is there a way to troubleshoot this? Any guidance would be appreciated. Thanks.

Discussion
3 weeks ago Nov 20, 2025

Hexnode Access Policy password updation issue

Hola amigos, I’m facing an issue with the Hexnode access policy on my macOS devices. I associated the Hexnode access policy with Google Workspace as the IdP, with the authentication option being “Google workspace domains added to hexnode portal”. We have integrated our Active Directory with Google Workspace. When the password of a local user account user is changed via AD however, the new password cannot be used to login through…

Discussion
3 weeks ago Nov 20, 2025

Issue with deploying Dropbox PKG installer to macOS devices

Hello everyone, I recently uploaded the Dropbox PKG installer as an enterprise app to the Hexnode app repository and then tried installing it on a few Macs in my organization. For some reason, it is not being installed properly. I tried re-installing multiple times and also tried re-adding the PKG installer again to the app repository but still had no luck. Can anyone help me with this urgently? 

Discussion
3 weeks ago Nov 18, 2025

macOS policy fail error - “User token could not be fetched”

Hey Hexnode, I’ve been trying to push a couple of policies to our macOS devices, and I’m getting the following error. “Device profile policy association is successful. User profile policy association has failed. User token could not be fetched to the server.” It seems like this is happening only on a few devices, not all.…

Ideation
1 year ago Sep 16, 2024

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…

Ideation
2 years ago Nov 03, 2023

Disabling Office Macros

My company requires Office Macros are disabled. For Winodws and MacOS, this is not a built in setting in Hexnode policies. I cannot find any Powershell scripts or batch files to run and enable this setting. Can this be built in?

Ideation
3 years ago Jun 13, 2023

Allow local user to auto promote/demote

We use tools to allow local user to promote to admin for a short period of time (1h), they must provide reason and this action is sent to our SIEM for monitoring. We use : Privilege (https://github.com/SAP/macOS-enterprise-privileges) for macOS MakeMeAdmin (https://github.com/pseymour/MakeMeAdmin) for Windows Now that you added local users management on Hexnode, offering a similar…

Ideation
3 years ago Mar 27, 2023

Feature Request: Ability to use custom scripts within a policy for Mac/Windows

Hello Hexnode peoples, We are hoping to get a feature request placed to have the ability to use custom scripts within policies to force the installation and configuration of applications. Our use cases revolve around the need to be able to force software for security and other tools be installed on all existing, and new…

Ideation
3 years ago Dec 16, 2022

Add Admin user with functionality like Microsoft LAPS

I have been a long-time user of Microsoft LAPS and would like to have similar functionality in Hexnode across different operating systems. Local Administrator Password Solution (LAPS) is a function that prevents using the same administrative passwords across different endpoints/devices. It regularly changes the passwords and enables management software to retrieve the correct password for…

Ideation
3 years ago Oct 19, 2022

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus