macOS Archives - Unified Endpoint Management Community

Discussion

1 week ago

FileVault not enabled on one macOS device – user locked out without recovery key

Hi everyone, We’re currently investigating an issue with a macOS device, a MacBook Air M4, where the user is locked out after forgetting their password. We tried recovering access using a FileVault recovery key, but surprisingly, FileVault is showing as disabled, no recovery key is available in Hexnode and device status…

1 week ago

ryanmoore

Discussion

2 weeks ago

Where do I get the Find My Mac PIN and what is it used for?

Where do I get the Find My Mac PIN from to wipe a device? I just entered 123456 as the password and it worked… so now I’m confused, what’s the actual point of this PIN?

macOS (510) Remote Actions (55)

2 weeks ago

george

Discussion

2 weeks ago

Leveling up Patch Management: Introducing Patch Retries and Pre/Post Scripting

Every failed patch deserves a Retry, Every manual patch needs an assist, we got them both. We are thrilled to announce some exciting new additions to our Patch Management capabilities to make securing your Windows and macOS devices smoother than…

roger

Discussion

3 weeks ago

MacBook locked by remote lock

Hi everyone, we’re currently locked out of a MacBook after issuing a remote lock from Hexnode. The device is asking for a 6-digit PIN, but the one we set isn’t working. We even tried sending another lock command with a…

macOS (510)

3 weeks ago

jimena

Discussion

3 weeks ago

Migration of enrolled devices that lost connection with their previous MDM

Hi everyone, we are trying to migrate Macs to Hexnode via ABM. One device is stuck in a loop trying to remove the existing MDM profile. We tried re-enrolling, but no success so far. I got this error: “An error…

ABM (62) Enrollment (138) macOS (510)

3 weeks ago

luke

Discussion

3 weeks ago

What's the fastest way to get Basic LAPS running on Macs?

Hey, what's good everyone. I’m trying to get LAPS set up on our Mac fleet because having the exact same local admin password on 200 machines is straight-up giving me anxiety lol. I was poking around the portal and saw there are "Basic" and "Advanced"…

macOS (510)

3 weeks ago

margaret

Discussion

3 weeks ago

Broadcast message

We just discovered a phishing campaign hitting our team. There's a malicious file attached to an email with a "hidden" hyperlink that triggers a script. I need to get a message out to everyone, both Mac and Windows users telling…

macOS (510) Windows (375)

3 weeks ago

skylar-a

Discussion

3 weeks ago

How to pull actual battery health (cycle counts/max capacity), not just charge %?

Quick question about battery reporting. I’m trying to get ahead of hardware replacements before batteries start swelling or dying on my users mid-shift. The standard MDM telemetry usually just shows me the current charge percentage (like 85%), which doesn't really tell me if the…

macOS (510) Windows (375)

3 weeks ago

finn

Discussion

1 month ago

Setting up Hexnode for a mixed OS small business - help!

Hey folks, I just took over IT for a growing creative agency (about 25 of us now) and we’ve finally decided to implement Hexnode UEM. I've got my portal registered and even slapped our company logo on it under Brand…

Android (534) iOS (395) macOS (510)

1 month ago

ezekiel

Discussion

1 month ago

macOS device rename not applying properly

Hey guys, I’m trying to rename a few macOS devices using user details, but on some devices the rename just doesn’t go through. No proper error, it just doesn’t stick. Not sure what I’m missing here—any ideas?

bika96

Ideation

3 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (408) macOS (510)

3 months ago

poovarason

Ideation

10 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (510) Windows (375)

10 months ago

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

andres-corella

Ideation

2 years ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another…

aeiginger

Ideation

3 years ago

Disabling Office Macros

My company requires Office Macros are disabled. For Winodws and MacOS, this is not a built in setting in Hexnode policies. I cannot find any Powershell scripts or batch files to run and enable this setting. Can this be built…

macOS (510) Windows (375)

3 years ago

jeremy-chapeau

Ideation

3 years ago

Allow local user to auto promote/demote

We use tools to allow local user to promote to admin for a short period of time (1h), they must provide reason and this action is sent to our SIEM for monitoring. We use : Privilege (https://github.com/SAP/macOS-enterprise-privileges) for macOS MakeMeAdmin…

macOS (510)

3 years ago

steven-paugh

Ideation

3 years ago

Feature Request: Ability to use custom scripts within a policy for Mac/Windows

Hello Hexnode peoples, We are hoping to get a feature request placed to have the ability to use custom scripts within policies to force the installation and configuration of applications. Our use cases revolve around the need to be able…

macOS (510) Windows (375)

3 years ago

ricardo-kourchenko

Ideation

3 years ago

Application/Storage Sandboxing

I am interested in limiting file access to certain applications, for example a video file that can only be accessed by Adobe/etc, to limit the file from being copied,uploaded anywhere else.

App Management (408) macOS (510)

3 years ago

boris-dreyer

Ideation

3 years ago

Request for adding hostname and IP address to "Device Info" tab

The system is missing support for showing the computer name, hostname, and IP address.We would like it added to the “Device Info” tab. It would also be nice if we could revert a friendly name back to the actual computer…

macOS (510) Windows (375)

3 years ago

boris-dreyer

Ideation

3 years ago

Add Admin user with functionality like Microsoft LAPS

I have been a long-time user of Microsoft LAPS and would like to have similar functionality in Hexnode across different operating systems. Local Administrator Password Solution (LAPS) is a function that prevents using the same administrative passwords across different endpoints/devices.…

macOS

FileVault not enabled on one macOS device – user locked out without recovery key

Where do I get the Find My Mac PIN and what is it used for?

Leveling up Patch Management: Introducing Patch Retries and Pre/Post Scripting

MacBook locked by remote lock

Migration of enrolled devices that lost connection with their previous MDM

What's the fastest way to get Basic LAPS running on Macs?

Broadcast message

How to pull actual battery health (cycle counts/max capacity), not just charge %?

Setting up Hexnode for a mixed OS small business - help!

macOS device rename not applying properly

Hexnode Store Apps via Policy or in App Catalog

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Platform SSO for macOS on Hexnode MDM with Google Workspace

Policy to limit device assigned per user

Disabling Office Macros

Allow local user to auto promote/demote

Feature Request: Ability to use custom scripts within a policy for Mac/Windows

Application/Storage Sandboxing

Request for adding hostname and IP address to "Device Info" tab

Add Admin user with functionality like Microsoft LAPS

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