macOS Archives - Unified Endpoint Management Community

Discussion

Nov 24, 2025

Error while enrolling macOS devices

Hey, I tried enrolling one of my macOS devices into Hexnode using the portal URL, but I got this error: “Profile-driven enrollment is currently blocked by your organization. Please contact your IT admin for further assistance.” Is there a way to troubleshoot this? Any guidance would be appreciated. Thanks.

_janet

Discussion

Nov 21, 2025

Mac with Intel (no T2 chip), Is full device wipe possible?

Hello, We’ve been trying to perform a full wipe on some of our Intel-based Macs running Monterey, that’s around 12 and above. These are older machines without the T2 security chip. When we trigger Wipe Device from Hexnode, instead of erasing the machine completely, the device just ends up getting locked with a Find My…

leo_scott

Discussion

Nov 21, 2025

Updating Firefox browser on macOS and Windows

I’ve been wanting to push the latest updates (v145) for the Firefox browser across my Windows and macOS systems. It’s been already pre-installed on the devices, so I’m a bit confused on how to update it through Hexnode. Is there any way for this?

carter

Discussion

Nov 20, 2025

Hexnode Access Policy password updation issue

Hola amigos, I’m facing an issue with the Hexnode access policy on my macOS devices. I associated the Hexnode access policy with Google Workspace as the IdP, with the authentication option being “Google workspace domains added to hexnode portal”. We have integrated our Active Directory with Google Workspace. When the password of a local user account user is changed via AD however, the new password cannot be used to login through…

carter

Discussion

Nov 20, 2025

Issue with deploying Dropbox PKG installer to macOS devices

Hello everyone, I recently uploaded the Dropbox PKG installer as an enterprise app to the Hexnode app repository and then tried installing it on a few Macs in my organization. For some reason, it is not being installed properly. I tried re-installing multiple times and also tried re-adding the PKG installer again to the app repository but still had no luck. Can anyone help me with this urgently?

josiah

Discussion

Nov 18, 2025

macOS policy fail error - “User token could not be fetched”

Hey Hexnode, I’ve been trying to push a couple of policies to our macOS devices, and I’m getting the following error. “Device profile policy association is successful. User profile policy association has failed. User token could not be fetched to the server.” It seems like this is happening only on a few devices, not all.…

macOS (408)

Nov 18, 2025

remi

Discussion

Nov 16, 2025

Investigating device's non-compliant status

Hey folks, one of our Macs is showing as non compliant in Hexnode portal, but I can’t figure out why. Everything seems fine, the policies are applied, FileVault’s on, the OS is up to date, and the user is actively using the device. Any ideas?

jayceon

Discussion

Nov 15, 2025

How to identify the Bundle ID for the Hexnode agent app on macOS?

Hey, I want to enable notifications for the Hexnode agent on all our Macs using the App Notifications policy. The policy requires the app’s bundle ID. Where can I find the bundle ID for the Hexnode agent app?

_janet

Discussion

Nov 12, 2025

Unable to update the friendly name or device name in macOS

Hey everyone, I used the rename device action to rename a few of my macOS devices. I even checked the “update friendly name” checkbox. Not only did it not update the device name, but the friendly name is not changing as well, even though I scanned the devices to reflect the changes.

noah-blake

Discussion

Nov 12, 2025

File deployment on devices

Folks, I’m in bit of a pickle right now. I’ve been trying to deploy a file into my macOS devices at the workplace using the Deploy custom configuration feature through Hexnode. But it seems I am unable to upload the file which in .txt and .csv formats. So, anyone got an idea how to get out of this?

poovarason

Ideation

Jul 28, 2025

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (408) Windows (273)

Jul 28, 2025

james-hoang-nguyen

Ideation

Sep 16, 2024

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…

andres-corella

Ideation

May 22, 2024

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another device until we remove them as owner of their current device.

aeiginger

Ideation

Nov 03, 2023

Disabling Office Macros

My company requires Office Macros are disabled. For Winodws and MacOS, this is not a built in setting in Hexnode policies. I cannot find any Powershell scripts or batch files to run and enable this setting. Can this be built in?

macOS (408) Windows (273)

Nov 03, 2023

jeremy-chapeau

Ideation

Jun 13, 2023

Allow local user to auto promote/demote

We use tools to allow local user to promote to admin for a short period of time (1h), they must provide reason and this action is sent to our SIEM for monitoring. We use : Privilege (https://github.com/SAP/macOS-enterprise-privileges) for macOS MakeMeAdmin (https://github.com/pseymour/MakeMeAdmin) for Windows Now that you added local users management on Hexnode, offering a similar…

macOS (408)

Jun 13, 2023

steven-paugh

Ideation

Mar 27, 2023

Feature Request: Ability to use custom scripts within a policy for Mac/Windows

Hello Hexnode peoples, We are hoping to get a feature request placed to have the ability to use custom scripts within policies to force the installation and configuration of applications. Our use cases revolve around the need to be able to force software for security and other tools be installed on all existing, and new…

macOS (408) Windows (273)

Mar 27, 2023

ricardo-kourchenko

Ideation

Feb 13, 2023

Application/Storage Sandboxing

I am interested in limiting file access to certain applications, for example a video file that can only be accessed by Adobe/etc, to limit the file from being copied,uploaded anywhere else.

boris-dreyer

Ideation

Jan 13, 2023

Request for adding hostname and IP address to "Device Info" tab

The system is missing support for showing the computer name, hostname, and IP address.We would like it added to the “Device Info” tab. It would also be nice if we could revert a friendly name back to the actual computer name.So that it once again follows the user's changes to the name.

macOS (408) Windows (273)

Jan 13, 2023

boris-dreyer

Ideation

Dec 16, 2022

Add Admin user with functionality like Microsoft LAPS

I have been a long-time user of Microsoft LAPS and would like to have similar functionality in Hexnode across different operating systems. Local Administrator Password Solution (LAPS) is a function that prevents using the same administrative passwords across different endpoints/devices. It regularly changes the passwords and enables management software to retrieve the correct password for…

sparrow

Ideation

Oct 19, 2022

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (408)

Oct 19, 2022

macOS

Error while enrolling macOS devices

Mac with Intel (no T2 chip), Is full device wipe possible?

Updating Firefox browser on macOS and Windows

Hexnode Access Policy password updation issue

Issue with deploying Dropbox PKG installer to macOS devices

macOS policy fail error - “User token could not be fetched”

Investigating device's non-compliant status

How to identify the Bundle ID for the Hexnode agent app on macOS?

Unable to update the friendly name or device name in macOS

File deployment on devices

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Platform SSO for macOS on Hexnode MDM with Google Workspace

Policy to limit device assigned per user

Disabling Office Macros

Allow local user to auto promote/demote

Feature Request: Ability to use custom scripts within a policy for Mac/Windows

Application/Storage Sandboxing

Request for adding hostname and IP address to "Device Info" tab

Add Admin user with functionality like Microsoft LAPS

Slack Integration

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